Patient Financial Coordinator

3 weeks ago


Melbourne, Victoria, Australia GenesisCare Full time
About the Role

GenesisCare is seeking a highly skilled Patient Billing Specialist to join our team. This role is responsible for managing and maintaining the financial administrative tasks across multiple Oncology practices.

The key focus of the role is to actively manage and process financial tasks including the generation of invoices, payment plans, payments, and debt collection.

Key Responsibilities
  • Patient Revenue Cycle Management: Ensure accurate and timely processing of patient financial transactions.
  • Code Review: Conduct thorough reviews of patient codes to ensure accuracy and compliance.
  • Bank Reconciliation: Reconcile financial transactions to ensure accuracy and prevent discrepancies.
  • Accounts Receivable Function: Manage and process patient accounts receivable in a timely and efficient manner.
  • Financial Eligibility Checks: Conduct thorough checks to ensure patient financial eligibility for services.
  • Technical Administration of Loan Product: Manage and administer loan products for patients.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service to patients and internal stakeholders.
  • Medical Accounts Processing Skills: Possess knowledge of Medicare, DVA, and private health funds.
  • Clinical Administration Systems: Proficient in using clinical administration systems (Mosaiq/PBRC) and Microsoft Office software, particularly Excel.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to build effective relationships with internal and external stakeholders.
  • Time Management and Multi-Tasking Skills: Proven ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Teamwork and Collaboration: Ability to work effectively in a multi-disciplinary team environment.
About GenesisCare

GenesisCare is a leading healthcare provider with a passion for delivering high-quality patient-centered services. We are committed to designing care experiences that deliver the best possible life outcomes.



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