Patient Services Coordinator

2 weeks ago


Melbourne, Victoria, Australia St Vincent's Hospital Melbourne Full time
About the Role

The Patient Services Coordinator is a key member of the Clinical Neurosciences team, responsible for providing administrative support and facilitating patient management. This role involves a wide range of duties, including:

  • Booking appointments and managing patient schedules
  • Providing high-level administrative assistance to the Neurosciences Consulting Rooms
  • Liaising with patients, doctors, nurses, and other healthcare professionals
  • Managing patient information and maintaining accurate records

This is a challenging and rewarding role that requires strong communication and organizational skills, as well as the ability to work independently and as part of a multidisciplinary team.

Key Responsibilities
  • Provide exceptional customer service to patients and their families
  • Manage and maintain accurate patient records and databases
  • Coordinate appointments and schedules for patients and healthcare professionals
  • Assist with administrative tasks, such as data entry and report preparation
  • Collaborate with healthcare teams to ensure seamless patient care
Requirements
  • Minimum two years' experience in a healthcare setting
  • Demonstrated high-level communication and organizational skills
  • Ability to work independently and as part of a team
  • Intermediate to advanced computer skills, including Microsoft Office applications
  • Highly developed customer service skills
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A focus on work-life balance and employee wellbeing
  • Access to a range of employee benefits and perks


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