Financial Services Officer, Student Finance

3 weeks ago


Ballarat, Victoria, Australia Federation University Australia Full time

About the role

As a Financial Services Officer, Student Finance, you will provide fee advice and assistance to a range of internal and external clients, while being responsible for a variety of administrative functions including invoicing, collection, refunds, and reconciliation of domestic and international student fees.

You will:

  • Provide accurate and timely fee advice to all clients;
  • Be responsible for the invoicing of student fees and ensuring student invoice communications are generated;
  • Coordinate the collection of outstanding fees;
  • Be responsible for the remittance of payments to partner providers and the reconciliation of student fee income and expenditure accounts.

About you

Reporting to the Coordinator, Student Finance, you will show initiative, accuracy, and attention to detail, which are essential skills for this role. You will also develop and maintain a thorough knowledge of the student lifecycle and relevant financial policies and procedures.

You will possess:

  • Knowledge of financial functions and processes;
  • The ability to analyse and interpret financial information;
  • Customer focus and the ability to relate to a diverse range of stakeholders in a cross-cultural context;
  • Ability to establish collaborative and effective working relationships with a diverse range of stakeholders.


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