Program Support Administrative Officer
3 weeks ago
About the Role
Federation University Australia is a leading provider of vocational education and training, offering a wide range of quality programs that address the training needs of individuals and industry.
This role provides administrative support to Federation TAFE programs, supporting the student lifecycle, including providing information to staff, internal/external stakeholders and current and prospective students.
Key responsibilities include:
- Providing reception services across Federation TAFE and Commercial activities;
- Maintaining student data and ensuring records are collected and maintained in accordance with policies, procedures and guidelines;
- Actively contributing to the student experience and operation of Federation TAFE.
About Federation University Australia
Federation University Australia is driven to make a real difference to the lives of every student, and to the communities we serve.
We deliver world-class education and facilities across our University and TAFE campuses in Ballarat, Berwick, Brisbane, Gippsland, and the Wimmera.
Our University and TAFE provide integrated lifelong learning, skills, and impactful research enabling people and communities to prosper locally, regionally, and globally.
We are the number one ranked university in Australia for First Generation Student Enrolments (Good Universities Guide) and top rankings in Victoria around student support, social equity, skills and employment.
About You
You will have experience in providing effective and efficient administrative support and reception services, as well as demonstrated problem solving, organisational and time management skills with the ability to prioritise work demands and meet conflicting deadlines in a busy office environment.
You will possess:
- Demonstrated word processing and Microsoft Office software skills;
- Experience using student management systems such as Campus Solutions;
- Knowledge of finance systems and room booking systems;
- Excellent interpersonal and communication skills.
All University positions delivering education and/or services to children must hold a valid Working With Children Check (WWCC). Please refer to the position description for WWCC requirements.
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