National Key Account Manager

3 weeks ago

Sydney, New South Wales, Australia Clinigen Full time

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are a dynamic organization with a global presence, currently employing 1,100 people headquartered in the UK with offices in the US, EU, JAPAC, and South Africa. Our company has experienced rapid growth since its inception in 2010 and is well-positioned for continued expansion. To support our growth, we are seeking a highly motivated and driven Key Account Manager to join our successful team.

The Role:

As our newly appointed Key Account Manager, you will be responsible for actively managing the sales territory, key customer relationships, and activities. You will support marketing initiatives, identify customer trends and opportunities, and strive to achieve/exceed territory sales targets.

The role will focus primarily on national banner groups and OTC across Australia, supporting the launch and sales of our latest product.

Key Accountabilities:

  • Meet/Exceed Sales Territory Targets
  • Strategic Territory Planning and Management
  • Data Analytics, Budget Control, Forecasting, and Reporting
  • Customer Relationship Management
  • Team Collaboration
  • Knowledge and Compliance
  • Administration

Key Responsibilities Include:

  • Meet/exceed sales and growth targets and deliver budgeted revenue.
  • Engage with national buying groups and pharmacies to provide disease and product education/awareness.
  • Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to the greater team.
  • Develop annual strategic territory action plan and strategy for assigned products, revised quarterly.
  • Identify and engage with KOLs to achieve advocacy as required.
  • Follow through on customer commitments and requests promptly.
  • Meet or exceed agreed reach and frequency targets with key HCPs.
  • Monitor key financial areas, including the recording of monthly sales and expenditure.
  • Maintain knowledge and understanding of the therapy area to transfer into reasonable strategies and support future activities.
  • Use strong technical knowledge and sales skills to build confidence in our brand.
  • Contribute to strong cross-functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical, and Distribution to support the execution of set objectives.

Requirements:

  • Demonstrated experience in pharmaceutical sales with a particular focus on OTC, pharmacy banner groups, and major chain accounts.
  • Tertiary qualification in science, health, or business fields.
  • Completion of Medicines Australia Continuing Education Program.
  • Demonstrated stakeholder engagement and relationship building skills.
  • A proven record in business planning with demonstrable sales success.
  • Highly organized with an ability to self-motivate and work autonomously.
  • Current driver's license and reliable vehicle.

Benefits:

In return, we can offer you:

  • Competitive base salary.
  • Generous commission structure.
  • Opportunity to support the launch of a new product.
  • Ongoing professional development.

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