Strategic Customer Retention Lead

Role OverviewThe primary objective of this position is to foster long-term relationships with customers through proactive engagement, empathetic listening, and personalized support.Key Responsibilities:Strategically develop and implement inbound and outbound call programs to maximize customer retention.Provide expert assistance to existing customers...

Our ideal candidate is a seasoned Customer Retention SpecialistWe are seeking a highly skilled CRM and retention professional to drive our customer retention strategy. As a key member of the digital and marketing function, you will be responsible for owning and evolving the customer retention engine across email, SMS, and push.Main Responsibilities:Audit and...

Job TitleCulture-driven organization seeks a seasoned Customer Retention Specialist to drive loyalty and retention initiatives across email, SMS, and push channels. The ideal candidate will be responsible for owning and evolving the customer retention engine, designing lifecycle journeys, building segmentation strategies, and owning key CRM performance...

Retention StrategistYou will drive customer retention across email, SMS, and push channels, focusing on automated lifecycle journeys, smart segmentation, and data-led personalisation.About the RoleAudit and rebuild automated workflows in a CRM platform to improve performance and scalabilityDesign and optimise lifecycle journeys across onboarding,...

Key Job ResponsibilitiesThe primary goal of this role is to oversee the strategic development and implementation of loyalty programs aimed at enhancing customer retention and satisfaction.This involves managing the health of member databases, acquiring new members, and optimizing existing customer value propositions to drive engagement and revenue...

Job Description:Purpose of the Role: A newly created position within our dynamic customer retention team is available for motivated professionals. This key leadership role focuses on developing strategies to enhance customer loyalty, drive growth opportunities, and foster a culture of continuous improvement.This exciting opportunity calls for a strong...

Job Overview">This key Senior Analyst role is pivotal in driving customer retention and sustainability through data-driven insights.">The incumbent will analyze complex datasets, identify trends, and develop actionable strategies to optimize retention outcomes.">They will create business intelligence dashboards and management reporting packs to facilitate...

It starts here.With Bendigo Bank... and you.We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our belief that in banking, better can be bigger, and together we're making it happen.As Team Leader Retention, you will play a crucial role in nurturing and growing customer relationships to improve customer...

It starts here.With Bendigo Bank… and you.We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our belief that in banking, better can be bigger, and together we're making it happen.As Team Leader Retention, you will play a crucial role in nurturing and growing customer relationships to improve customer...

Indonesian CRM RoleWe are seeking a skilled Indonesian-speaking professional to coordinate customer communication and content, enhancing the customer experience and driving campaign delivery.The ideal candidate will be responsible for managing all Indonesian-based communication and content to boost customer retention and growth. They will also develop...