Sales Process and System Manager

2 weeks ago

Sydney, New South Wales, Australia Smith+Nephew Full time

Sales Process and System Manager

At Smith+Nephew, we're committed to creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and the wider health of the planet and society.

The Sales Process and System Manager plays a critical role in leading system development and utilization in ANZ, reporting to the Senior Director, Commercial Planning, Sports Medicine.

This role will collaborate within Sales Operations, Sales and Marketing business function to deliver technology solutions and services that improve business performance. Responsibilities include identifying and defining business systems optimizations, process improvement, and reporting requests as needed.

The role will be responsible for gathering requirements and leading the building, testing, and implementation of system enhancements in a fast-paced environment that impacts AWM sales effectiveness.

Key Responsibilities:

  • Lead the creation and continuous improvement of business requirements and system utilization for our CRM - Salesforce.com, and CRM Analytics business applications.
  • Ensure actionable KPI availability based on CRM data to the sales leadership team in order to increase efficiency of the sales organization.
  • Lead the ideation and high-level planning with stakeholders' management to improve business process and system needs and collaborate with IT partners to deliver against that backlog of demand based on business priorities.
  • Lead system proof of concepts and user acceptance testing for system enhancements or new system build.
  • Lead the education & training of end users, support user queries, increasing end-user proficiency and adoption of implemented CRM.
  • Encourage day-to-day user and territory maintenance, and support analytics requests, to ensure adoption and decisions from usage statistics.

Requirements:

  • 8 years of experience working on sales process improvement.
  • Bachelor's/Master's qualification in a relevant field.
  • Experience with SFDC, Excel, PowerPoint, Reporting/Dashboarding tool.
  • Experience working with Salesforce.com application.
  • Previous demonstrated impact in driving commercial excellence processes and executing commercial excellence projects in a matrix environment, as well as the management of complex commercial customer-facing projects.
  • Certification in SFDC administration preferred.

What We Offer:

  • Inclusion, Diversity, and Equity - Committed to Welcoming, Celebrating, and Growing on Diversity.
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day.
  • Flexibility: Hybrid Work Model (For most professional roles).
  • Training: Hands-On, Team-Customized, Mentorship.
  • Sustainability: Our strategy reflects the social, environmental, and economic aspects of sustainable development.

  • Sales Process and System Manager

    3 weeks ago

    Sydney, New South Wales, Australia Smith+Nephew Full time

    Sales Process and System ManagerAt Smith+Nephew, we're committed to creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and the wider health of the planet and society.The Sales Process and System Manager is a critical member of our team, leading system development and utilization in ANZ and reporting to...

  • Sales Process and System Manager

    1 month ago

    Sydney, New South Wales, Australia Smith+Nephew Full time

    Sales Process and System ManagerSmith+Nephew is seeking a highly skilled Sales Process and System Manager to join our team in Sydney. As a critical member of our Sales Operations team, you will play a key role in leading the development and utilization of business systems in ANZ, reporting to the Senior Director, Commercial Planning, Sports Medicine.Key...

  • Sales Process and System Manager

    4 weeks ago

    Sydney, New South Wales, Australia Smith+Nephew Full time

    Sales Process and System ManagerSmith+Nephew is seeking a highly skilled Sales Process and System Manager to join our team in Sydney. As a critical member of our Sales Operations team, you will play a key role in leading the development and utilization of business systems in ANZ, reporting to the Senior Director, Commercial Planning, Sports Medicine.Key...

  • Sales Systems and Process Effectiveness Manager

    3 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleSitting in a newly created team, the Sales Systems & Process Manager will play a crucial role in unlocking the full potential of our systems, such as salesforce, to create a more seamless experience for our sales teams.This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change – asking the...

  • Sales Systems and Process Effectiveness Manager

    4 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleWe are seeking a highly skilled Sales Systems and Process Effectiveness Manager to join our team at Domain Group. As a key member of our organization, you will play a crucial role in unlocking the full potential of our sales systems, including Salesforce, to create a seamless experience for our sales teams.Key ResponsibilitiesLead the...

  • Sales Systems and Process Effectiveness Manager

    2 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleThe Sales Systems and Process Effectiveness Manager will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change – asking the questions that...

  • Sales Systems and Process Effectiveness Manager

    3 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleSalesforce is at the heart of our sales teams' success, and we're looking for a Sales Systems and Process Effectiveness Manager to help us unlock its full potential. As a key member of our team, you'll be responsible for optimizing our sales systems and processes to drive efficiency and effectiveness.Key responsibilities include:Leading the...

  • Sales Systems and Process Improvement Leader

    2 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleWe are seeking a highly skilled Sales Systems and Process Improvement Leader to join our team at Commercial Group Services.This role involves leading the optimization of Sales Systems, including Salesforce, to create a more seamless experience for our sales teams.You will be responsible for managing a small team of Sales Systems and Process...

  • Sales Account Manager

    1 month ago

    Sydney, New South Wales, Australia BTA Sales Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Account Manager to join our team at BTA Sales. As a Sales Account Manager, you will be responsible for strategically planning and managing your assigned territory, liaising with decision-makers to promote and increase knowledge and usage of healthcare and diagnostics products, and...

  • Sales Systems and Process Efficiency Expert

    2 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    Sales Systems and Process Efficiency ExpertWe are seeking a highly skilled Sales Systems and Process Efficiency Expert to join our team at Commercial Group Services. As a key member of our organization, you will play a crucial role in unlocking the full potential of our sales systems, streamlining processes, and driving business growth.Key...

  • Sales Systems and Process Effectiveness Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleSales Systems and Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as salesforce, to create a more seamless experience for our sales teams.This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change – asking the questions that...

  • Sales Systems and Process Effectiveness Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleThe Sales Systems and Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change – asking the questions that...

  • Sales Systems and Process Effectiveness Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleSitting in a newly created team, the Sales Systems and Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of...

  • Sales Systems and Process Effectiveness Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    About the RoleThe Sales Systems and Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change – asking the questions that...

  • Sales Representative

    3 weeks ago

    Sydney, New South Wales, Australia BTA Sales Full time

    About the RoleMain tasks: The key function of this role is to strategically plan and manage your assigned territory, liaising with decision-makers to promote and increase knowledge and usage of healthcare and diagnostics products and ultimately drive revenue growth.Other tasks:Implement territory management plan and follow up on quotesManage, develop, and...

  • Sales Representative for BTA Sales

    2 weeks ago

    Sydney, New South Wales, Australia bta Sales Full time

    About the Role: We are seeking a highly motivated and driven sales representative to join our team at BTA Sales. As a sales representative, you will be responsible for driving sales growth and building strong relationships with clients across the pool and spa industry.Main Responsibilities:Drive sales growth and achieve sales targets through effective sales...

  • Sales Representative

    3 weeks ago

    Sydney, New South Wales, Australia bta Sales Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at BTA Sales. As a Sales Representative, you will be responsible for driving sales with new and existing clients across pool retailers, mobile pool service businesses, and pool builders in New South Wales and the ACT.Key ResponsibilitiesDevelop and execute...

  • Sales Representative

    2 weeks ago

    Sydney, New South Wales, Australia bta Sales Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at BTA Sales. As a Sales Representative, you will be responsible for driving sales with new and existing clients across pool retailers, mobile pool service businesses, and pool builders in New South Wales and the ACT.Key ResponsibilitiesDevelop and execute...

  • Sales Process Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia Commercial Group Services Full time

    Role OverviewWe are seeking a highly skilled Sales Systems and Process Effectiveness Analyst to join our team at Commercial Group Services. The successful candidate will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams.Key ResponsibilitiesExplore and prioritize...

  • Sales Representative

    3 weeks ago

    Sydney, New South Wales, Australia bta Sales Full time

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at BTA Sales. As a Sales Representative, you will be responsible for driving sales with new and existing clients across pool retailers, mobile pool service businesses, and pool builders in New South Wales and the ACT.Main Responsibilities:Develop and execute...