Claims Manager

7 days ago


Port Macquarie, New South Wales, Australia Workforce Australia for Individuals Full time

About Workforce Australia for Individuals

We are seeking an experienced Claims Manager to join our team in Port Macquarie. As a key member of our Employment Services Support HUB, you will be responsible for providing effective leadership and ensuring all centralised administrative services and claims are actioned in a contractually compliant, timely, and efficient manner.

Key Responsibilities:

  1. Leadership and Team Management: Provide guidance and support to the Employment Services Support HUB team to achieve set targets and KPIs.
  2. Contractual Compliance: Ensure all administrative services and claims are processed in accordance with Department of Education, Skills and Employment contractual arrangements.
  3. Operational Management: Undertake and role model the operational duties of an Employment Support HUB Consultant when required.

About You:

  1. Experience: You will have solid experience in leading a team to achieve set targets and KPIs, with a strong understanding of the Department of Education, Skills and Employment contractual arrangements.
  2. Skills: You will possess strong organisational and management skills to meet compliance requirements, with the ability to work in a fast-paced environment.

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