Travel Loyalty Partnership Development Manager

3 weeks ago

Sydney, New South Wales, Australia Virgin Australia Full time

As a member of the Virgin Australia team, you'll be immersed in a world where every day is an adventure. With close to 12 million members and counting, Velocity Frequent Flyer lives and breathes travel, sharing its passion for memorable experiences with its members.

Imagine being part of a team that's rewriting the rules for loyalty programs. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences, and more. You'll be part of a role that benefits from the Virgin Australia Group's exciting perks, support, and opportunities.

Role Overview

The Partnership Specialist, Consumer Partnerships position sits within the Commercial team at Velocity Frequent Flyer and reports to the Senior Manager (Product Owner – Everyday Spend).

This role drives growth for designated partners, covering relationship management, partner marketing and innovation strategies, end-to-end campaign delivery, and contract negotiations.

About You
  • You have over 5 years of commercial experience in Commercial, Partnership, or Consumer Loyalty environments.
  • You possess project management expertise to lead new programs of work within partnerships.
  • You're an expert in planning, budgeting, forecasting, and reporting, confident in assessing context, environment, and growth opportunities.
  • You have extensive knowledge of loyalty programs and a strong understanding of the loyalty environment.
  • You excel at stakeholder engagement and interpersonal skills, effectively liaising with multiple stakeholders, including partners and senior internal leaders.
  • You're passionate about piloting new ideas and challenging conventional thinking.
  • You're data-literate, with demonstrated analytical skills and the ability to develop forecasts and business cases.
  • You have a customer-centric focus on delivering enhanced experiences for partners and members.
  • You possess commercial acumen to critically analyze opportunities and business contexts.
  • You're skilled in negotiation, navigating stakeholder relationships and contracts.
  • You're comfortable presenting and pitching to all levels within a business.
  • You understand partner marketing strategies and execution.
  • You can develop marketing initiatives and drive them through to fulfillment.
Your Benefits

We offer some of the best benefits and conditions in the industry, including:

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year).
  • Flexible working arrangements (including work hours and work-from-home options).
  • Discounts on travel insurance, car hire, accommodation, and experiences worldwide.
  • Discounted Virgin Australia Lounge membership.
  • Hospitality, retail, technology, beauty services, and wellness discounts.
  • Wellness support, including the Converge digital wellbeing platform.
  • A comprehensive Employee Assistance Program, offering confidential coaching and support from qualified professionals for all aspects of life.
We Value Diversity

We encourage applications from Indigenous Australians, people with disabilities, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

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