Partnership Opportunity in Loyalty Program Management

3 weeks ago

Sydney, New South Wales, Australia Virgin Australia Full time
Job Description

We are seeking a Partnership Specialist to join our team at Velocity Frequent Flyer, one of Australia's largest loyalty programs.

As a key member of our Commercial team, you will be responsible for driving growth and managing relationships with designated partners.

About Us

Velocity Frequent Flyer is committed to providing unforgettable experiences to our members. With close to 12 million members and counting, we're rewriting the rules for how loyalty programs work and what they can bring to our members.

Imagine being part of a team that's turning dreams into reality, where every day is an adventure, and you have the power to make a difference.

Your Role

As a Partnership Specialist, Consumer Partnerships, you will:

  • Lead on designated partner relationships, driving growth and innovation strategies.
  • Manage end-to-end campaign delivery, including planning, budgeting, forecasting, and reporting.
  • Negotiate contracts and maintain effective stakeholder engagement.
Requirements

To succeed in this role, you'll need:

  • 5+ years of commercial experience in Commercial, Partnership, or Consumer Loyalty environments.
  • Project management skills to lead new programs of work within partnerships.
  • Expertise in planning, budgeting, forecasting, and reporting, with strong analytical skills.
  • Loyalty experience, with a deep understanding of the loyalty environment.
  • Excellent stakeholder engagement and interpersonal skills, with the ability to liaise effectively with multiple stakeholders.
  • Data literacy and the ability to develop forecasts and business cases.
  • A customer-oriented approach, focused on delivering enhanced experiences for partners and members.
  • Commercial acumen to critically analyze opportunities and business context.
  • Strong negotiation skills to navigate stakeholder relationships and contracts.
  • Comfort presenting and pitching to all levels within a business.
What We Offer

We're committed to looking after you, with some of the best benefits and conditions in the industry. These include:

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year).
  • Flexible working arrangements (including work hours and work from home).
  • Discounts on travel insurance, car hire, accommodation, and experiences worldwide.
  • Discounted Virgin Australia Lounge membership.
  • Hospitality, retail, technology, beauty services, and wellness discounts.
  • Wellness support, including access to the Converge digital wellbeing platform.
  • A comprehensive Employee Assistance Program, offering confidential coaching and support from qualified professionals.
  • Dress for Your Day – enjoy the freedom to wear whatever is suitable for the type of work you do and the day ahead.
Equality Matters

We welcome applications from individuals of diverse backgrounds, cultures, and experiences. We're proud to be an inclusive employer, committed to creating a workplace where everyone feels valued and respected.

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