Help Desk Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $140,000
Service Desk Professional

A highly regarded financial services organization seeks a skilled Service Desk Analyst to provide top-notch technical support and resolve complex issues within a dynamic enterprise environment.

  • Support medium to large-scale enterprise environments with demonstrated experience in helpdesk/service desk operations.
  • Proven expertise in troubleshooting, configuring, and maintaining Microsoft Windows and Apple Mac operating systems.
  • Solid understanding of Active Directory, M365/O365, and Azure, with a strong aptitude for learning new technologies.
  • Excellent communication skills, both verbal and written, with a focus on delivering exceptional customer service and teamwork.
  • Strong problem-solving abilities and a willingness to adapt to new technologies and processes.

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