First Nations Community Support Specialist

3 weeks ago


Melbourne, Victoria, Australia ANZ Full time
About Us

At ANZ, we're committed to creating a world where people and communities thrive. Our purpose is to improve the financial wellbeing and sustainability of our customers.

Job Description

We're seeking a First Nations Community Support Specialist to join our team in providing exceptional customer service to Aboriginal and Torres Strait Islander customers. You will be responsible for handling everyday banking enquiries, including balance enquires, general banking enquiries, internet, and phone banking enquiries, lost and stolen cards, cancelling direct debits, identification/authentication, account opening, and other remote services.

Key Responsibilities:
  • Provide personalized and meaningful conversations with customers to assist them with their Everyday Banking needs
  • Troubleshoot issues such as technical problems, lost and stolen cards, etc.
  • Work in a professional environment meeting customer-centric, financial, and risk targets
Requirements

To succeed in this role, you'll need to have:

  • A demonstrated connection and passion to support the Indigenous Community
  • Excellent communication skills and ability to engage and understand customer needs
  • A strong sense of professionalism and ambition
  • Excellent phone manner and ability to engage with customers
What We Offer

We offer a range of benefits, including flexible working arrangements, access to health and wellbeing services, and discounts on selected products and services from ANZ and more. At ANZ, we celebrate the diversity of our people and communities, and we welcome applications from everyone.

Estimated Salary:

$65,000 - $80,000 per annum, depending on experience and location.


  • Program Coordinator

    4 weeks ago


    Melbourne, Victoria, Australia World Vision Full time

    Job DescriptionThe Program Coordinator will provide administrative support to the Early and Middle Childhood Partnering and Programming Manager and Youth Partnering and Programming Manager to successfully implement technical programs for children, youth, and families. The role involves monitoring and evaluating our work, reporting impact to donors, and...


  • South Melbourne, Victoria, Australia Fitness First Full time

    About Fitness FirstA globally recognised leader in the fitness sector, Fitness First operates 51 Australian clubs across New South Wales and Victoria.We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to...

  • Fitness First Careers

    3 weeks ago


    East Melbourne, Victoria, Australia Fitness First Full time

    Discover a fulfilling career with Fitness First, where you'll make a meaningful impact on people's lives. As a Member Support Consultant, you'll be the driving force behind our success, interacting with members and inspiring them to achieve their fitness goals.About Fitness FirstWe're a globally recognised leader in the fitness sector, operating 46...


  • East Melbourne, Victoria, Australia Fitness First Full time

    **Career with Meaning: Unlock Your Potential at Fitness First**We're on a mission to empower thousands of people to put themselves first and lead fearless lives. As a Member Support Consultant, you'll be the driving force behind our success, inspiring people to begin their fitness journey.No two days are the same in this role, where you'll interact with...


  • Melbourne, Victoria, Australia Vita First Aid Pty Ltd Full time

    About UsVita First Aid Pty Ltd is a leading provider of event medical services, committed to delivering exceptional care and support to patrons at sporting events. Our team of experienced professionals is dedicated to creating a safe and enjoyable experience for all.Job SummaryWe are seeking a highly skilled and motivated Intermediate First Responder to join...


  • East Melbourne, Victoria, Australia Fitness First Full time

    **About the Role**Are you passionate about helping others achieve their fitness goals? Do you have excellent communication and problem-solving skills? As a Member Support Consultant at Fitness First, you will be the driving force behind the success of our clubs. You will interact with members from all walks of life, inspiring them to take action towards a...


  • Melbourne, Victoria, Australia Fitness First Full time

    About the Role:We are seeking a talented and enthusiastic Member Support Consultant to join our team at Fitness First. As a key member of our sales and service team, you will be responsible for driving membership growth and providing exceptional customer service to our existing members.Key Responsibilities:Proactively contribute to club sales budget by...


  • East Melbourne, Victoria, Australia Fitness First Full time

    About Fitness FirstA leading fitness provider in the Asia-Pacific region, we empower individuals to achieve their health and wellness goals. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members.Job SummaryWe are seeking a highly motivated Member Support Consultant to join our team at our Glen Waverley club. As...


  • Melbourne, Victoria, Australia Fitness First Full time

    About Fitness FirstWe are a dynamic fitness community dedicated to helping people achieve their wellness goals. Our team of passionate professionals is committed to providing exceptional service and support to our members.


  • Melbourne, Victoria, Australia Oxfam Full time

    Oxfam Australia is a leading international aid and development organization, committed to reducing poverty and promoting human rights. We are seeking a highly skilled and dedicated individual to join our First Peoples Program team as an Indigenous Community Development Specialist.The ideal candidate will have a strong understanding of Indigenous cultures and...


  • Melbourne, Victoria, Australia Fitness First Full time

    About Fitness First:We are a globally recognised leader in the fitness sector, operating 51 Australian clubs across New South Wales and Victoria.Our mission is to empower people to put themselves First and lead fearless and extraordinary lives.As an employer, we nurture, develop and celebrate our employees.The opportunity:Member Support Consultants (MSC's)...


  • Melbourne, Victoria, Australia Clayton Utz Full time

    This is a unique chance to kick-start your career with one of Australia's leading companies, Clayton Utz. The 2025 First Nations Traineeship (BAS) role offers invaluable work experience and a supportive community that values your cultural heritage.As a trainee, you'll be part of a dynamic team in a professional environment, gaining hands-on experience in one...


  • East Melbourne, Victoria, Australia Fitness First Full time

    **About Fitness First**We are a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria. Our mission is to make a meaningful, positive impact on people's lives through innovative health and wellness offerings.We believe that fitness inspires people to excel – it takes courage, determination, and...


  • Melbourne, Victoria, Australia Fitness First Full time

    About Fitness First:We believe fitness inspires people to excel - it takes courage, determination, and dedication. Working with us is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves first and lead fearless and extraordinary lives.As an employer, we are on a mission to uncover exceptional...


  • Melbourne, Victoria, Australia Royal Flying Doctor Service Full time

    About the RoleThe Royal Flying Doctor Service is seeking a skilled First Aid Responder to contribute to its First Aid Services. As a First Aid Responder, you will provide first aid services at organized events, adhering to the scope of practice, clinical practice protocol, and licensing.Key ResponsibilitiesPromoting a Safe Work Environment: Demonstrate...


  • Melbourne, Victoria, Australia Fitness First Full time

    About the RoleWe are seeking a highly motivated and results-driven Membership Support Consultant to join our team at Fitness First. As a key member of our team, you will play a crucial role in driving membership growth and delivering exceptional customer service to our members.Key ResponsibilitiesContribute to club sales budget by implementing sales...


  • Melbourne, Victoria, Australia Help at Hand Support Services Full time

    About Help at Hand Support Services:Help at Hand Support Services is a dedicated provider of Support Coordination services, committed to making a difference in the lives of National Disability Insurance Scheme (NDIS) participants across Victoria. We are currently expanding our team and are seeking passionate individuals who share our commitment to empowering...


  • East Melbourne, Victoria, Australia Fitness First Full time

    About Fitness FirstFitness First is a globally recognised leader in the fitness sector, operating 46 Australian clubs across New South Wales and Victoria.We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with us is more than just a paying job. It's the start of a career that will allow you to empower...


  • Melbourne, Victoria, Australia Gateways Support Services Full time

    About Us: Gateways Support ServicesWe are dedicated to providing support for children and adults with disabilities and their families to maximize their quality of life. Our team is passionate about creating a positive and supportive environment for our clients.Your Role:As a Therapeutic Support Specialist, you will be working in a residential setting,...


  • Melbourne, Victoria, Australia Achieve Support Services Full time

    About UsAchieve Support Services is a specialist provider dedicated to delivering exceptional support services. Our vision is to empower individuals with autism and their families by providing tailored support programs.Job SummaryWe are seeking a highly motivated Support Specialist to join our team, working in individual and group activities to support...