Merchant Growth Strategist

7 days ago

Sydney, New South Wales, Australia DoorDash Technologies Australia Pty Ltd Full time
About the Opportunity

DoorDash Technologies Australia Pty Ltd is seeking a skilled Merchant Growth Strategist to join our dynamic team in Australia and New Zealand. This is an exceptional chance for someone with expertise in strategy and operations to make a meaningful impact in driving growth and success across our merchant partner base.

Key Responsibilities

As a Merchant Growth Strategist, you will be responsible for identifying key growth and operational initiatives & metrics, discovering challenges, and driving performance across our merchant partner base. You will work cross-functionally with our internal teams to develop playbooks & best practices and drive improvement. Your scope of work will include data analysis, opportunity identification, process design, and execution of initiatives. This role requires a high level of autonomy and operational creativity to continue pushing the envelope of success in Australia and New Zealand.

What You Will Do
  • Strategize – Develop and execute initiatives against the overall business and merchant strategy
  • Experiment – Utilize data-driven decision-making and sound business judgment to run experiments and lead market intelligence efforts
  • Optimize – Build the best merchant operations engine to offer the highest quality of service to customers
  • Analyze – Develop models to evaluate the economics, value, consumer patterns, campaign success, and opportunity costs of strategic initiatives intended to boost productivity
  • Execute - Collaborate with cross-functional teams to develop and execute campaigns and initiatives that drive merchant acquisition, engagement, and retention.
Your Background
  • Demonstrated experience in strategy and operations, project management, program management, product launch, operations, or consulting; high-growth startup or launching major products in the market is preferred
  • A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast-moving environment
  • An analytical mindset and ability to deliver actionable recommendations out of complex datasets; Proficiency in Excel/Google Suite, SQL experience is preferred but can also be learnt in-role
  • Exceptional relationship-building skills and ability to work cross-functionally with ease
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks. Our estimated salary for this position is AU$95,000 - AU$115,000 per annum, depending on your location and experience.

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