Client Services Coordinator

7 days ago

Sydney, New South Wales, Australia MinterEllison Full time

About MinterEllison

MinterEllison is a leading law firm with a rich history of providing exceptional legal and consulting services to clients across Australia and globally. Our firm is built on a foundation of excellence, curiosity, and collaboration, and we pride ourselves on our inclusive and authentic character.

Our Purpose

We aim to create sustainable value for our clients, people, and communities. This means we strive to deliver excellence to our clients, nurture our employees, and give back to the communities we serve.

Our Values

We value excellence, curiosity, and collaboration. Our clients rely on us for our responsive and commercial approach, and we work closely with them to understand their needs and deliver tailored solutions.

About the Role

We are seeking a highly skilled and motivated Client Services Coordinator to join our team on a permanent basis. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients and colleagues, ensuring a seamless and professional experience.

Key Responsibilities

  • Monitor and action room bookings, catering, and audio visual requests
  • Assist on our national switchboard
  • Provide composed and solution-focused support to clients, visitors, and stakeholders
  • Meet and greet clients and staff, providing a highly professional experience
  • Deliver exceptional customer service, taking orders and operating the point-of-sale system accurately
  • Restock inventory, monitor stock levels, and inform the Head Barista to place orders for supplies as needed
  • Prepare and serve a variety of hot and cold beverages, snacks, and meals to staff and clients
  • Provide friendly and efficient customer service, addressing any inquiries or concerns promptly
  • Set up and arrange boardroom furniture and facilities according to client specifications
  • Assist with the coordination of catering for boardroom meetings and events

Requirements

  • Articulate and professionally presented (clothing allowance provided)
  • Previous experience as a barista or customer service role, preferably in a cafe or hospitality setting
  • Intermediate knowledge of MS Office Suite is essential
  • Strong communication and interpersonal skills, with the ability to interact professionally with clients and colleagues
  • Ability to adapt and be flexible to meet changing requirements and needs
  • Flexibility to work varied shifts, including early mornings and evenings
  • Ability to work in a fast-paced, highly collaborative team environment

Why MinterEllison

We offer a range of benefits, including flexible working options, social, financial, and health benefits, and a commitment to diversity and inclusion. We encourage applications from people of all ages, abilities, cultural backgrounds, genders, and those with carer responsibilities.

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