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Client Services Coordinator
2 months ago
Minter Ellison is a leading law firm with a rich history of providing exceptional legal and consulting services. Our firm values excellence, curiosity, and collaboration, and we strive to create sustainable value for our clients, people, and communities.
We are seeking a highly skilled and professional Client Services Assistant/Receptionist to join our team on a permanent basis. Reporting to the Client Services Team Leader, you will be responsible for a range of tasks and responsibilities, including:
- Monitoring and managing room bookings, catering, and audio visual requests.
- Providing exceptional customer service to clients, visitors, and stakeholders.
- Meeting and greeting clients and staff, and providing a highly professional experience.
- Operating the point-of-sale system accurately and providing information about specials, new menu items, and answering questions about our offerings.
- Restocking inventory, monitoring stock levels, and ordering supplies as needed.
- Preparing and serving a variety of hot and cold beverages, snacks, and meals to staff and clients.
- Providing friendly and efficient customer service, addressing any inquiries or concerns promptly.
- Setting up and arranging boardroom furniture and facilities according to client specifications.
- Assisting with the coordination of catering for boardroom meetings and events.
We are looking for a candidate with the following attributes:
- Articulate and professionally presented.
- Previous experience as a barista or in a customer service role, preferably in a cafe or hospitality setting.
- Intermediate knowledge of MS Office Suite.
- Strong communication and interpersonal skills, with the ability to interact professionally with clients and colleagues.
- Ability to adapt and be flexible to meet changing requirements and needs.
- Flexibility to work varied shifts, including early mornings and evenings.
- Ability to work in a fast-paced, highly collaborative team environment.
We offer a range of benefits, including flexible working options, social, financial, and health benefits, and a commitment to diversity and inclusion. We encourage applications from people of all ages, abilities, cultural backgrounds, genders, and those with carer responsibilities. We particularly encourage Aboriginal and Torres Strait Islander people to apply.
