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Client Services Coordinator

2 months ago


Sydney, New South Wales, Australia Charterhouse Recruitment (Australia) Full time
  • Customer Assist Coordinator
  • Hybrid Work Environment
  • Contract Position
  • Prime Location
  • Competitive Hourly Rate

An exciting opportunity awaits within a leading property and infrastructure firm. We are seeking a proactive and dynamic Customer Service Coordinator to elevate our client's service operations. In this position, you will be instrumental in providing outstanding customer experiences, managing various administrative responsibilities, and excelling in a fast-paced setting. Your effective communication skills, adaptability to shifting priorities, and professionalism will be crucial to your success.

Role Responsibilities:
  • Deliver outstanding service to clients by addressing inquiries, resolving challenges, and ensuring a positive interaction with our organization.
  • Utilize your excellent communication abilities to engage with clients and internal teams, both verbally and in writing, ensuring clarity and professionalism.
  • Execute a range of administrative duties including scheduling, data management, and documentation handling to support the team and facilitate smooth operations.
  • Handle multiple tasks and priorities in a dynamic environment, showcasing agility and responsiveness to evolving demands.
  • Represent the organization with a high degree of professionalism, maintaining a positive and proactive demeanor in all interactions.
  • Collaborate closely with team members and other departments to support overall business goals and foster a cohesive work atmosphere.
Candidate Profile:
  • Proven experience with Microsoft Word, Excel, and Outlook.
  • Strong knowledge and experience in customer service principles, with a demonstrated ability to meet diverse client needs.
  • Capacity to make informed and effective decisions.
  • Exceptional interpersonal and communication skills.
  • Aptitude for identifying issues and formulating solutions.
  • Genuine dedication to providing exceptional customer service.
  • Proven ability to work collaboratively and supportively within a team environment.

If you are a motivated professional with a passion for customer service and a solid administrative background, we encourage you to explore this opportunity.

Please note: Only candidates selected for further consideration will be contacted.