Customer Business Development Manager

2 days ago


North Rocks, New South Wales, Australia Unilever Full time

Unilever Ice Cream is the largest global Ice Cream Company, with over 100 years of experience delivering a diverse range of indulgent yet responsible craft food experiences and treats.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we're crafting the future through innovation and imaginative minds, creating unique products.

A job at Unilever offers development opportunities, benefits, and a working culture that embraces diversity and is pioneering flexibility.

We are looking for an exceptional Customer Business Manager who will be in charge of Delivery of key targets including Turnover, Profit, Total Trade Spend, Market Winning Share and Management of the development of the Joint Business Plan with each customer and responsible for the delivery of sustainable and profitable growth.

Key Responsibilities:

  • Input into the creation of a 3-year customer strategy aligned to the customers own strategic agenda and responsibility for its execution.
  • Collaboration to gain strategic alignment both internally and externally with the Customer to build the JBP that delivers a triple win for the customer, shopper, and Unilever, and execute winning category reviews.
  • Develop and execute the promotional plan with all customers. Ownership of the volume and spend forecasts aligned to S&OP process at a customer level, which includes the media and promotional budget end-to-end.
  • Ownership of the execution of the grocery strategy in-store partnering with the Retail Field Team and directing our 3rd party provider.

What you need to succeed:

  • FMC Account Management experience
  • Experience on either Coles or Woolworths in a Customer Manager capacity
  • Three to four roles in Customer Marketing/Trade Category Management and Account Management/Field Sales

Competitive Salary Range: $80,000 - $120,000 per annum, depending on location and experience.

About Unilever Ice Cream:

At Unilever, we are committed to making a positive impact on the world around us. We believe in the power of business to drive social change and work towards creating a more sustainable future.



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