Senior Retail Operations Manager

4 weeks ago


North Rocks, New South Wales, Australia House Full time

This is a key senior management role for House, responsible for maximising sales and driving effective retail operations across our portfolio of stores.

About Global Retail Brands:

House is a part of Australia's largest privately owned and fastest growing homewares and kitchenware retailer, Global Retail Brands, With over 180 stores nationally, we are the only destination for all cooking, baking, entertaining and gift-giving essentials. We aim to provide our customers a team of individuals who love working in customer service and are absolutely passionate about the products they are selling. We value people who are eager to learn, are enthusiastic and who want to deliver the best customer experience possible.

Global Retail Brands (House) offers fantastic benefits to you as an employee, including:

  • A competitive remuneration package
  • Free Products
  • Tools of the trade
  • Generous discounts on our products
  • Excellent career progression

Our ideal candidate will have:

  • Minimum 5 years managing a multi-site environment
  • Extensive retail management experience in a multi-site retailer
  • Excellent communication, analytical and strong leadership skills
  • Highly motivated and results focused
  • Strong organisational skills and the ability to work under pressure
  • Proven experience in the successful management and development of people.
  • Developed PC skills, particularly Microsoft Word, Excel and Outlook
  • Tertiary qualifications in a retail or business discipline is desirable, not essential

Key Responsibilities:

  • Managing in-store teams; management of up to 15 stores
  • Driving projected sales & KPI's to reach and exceed company profitability targets
  • Conducting stocktakes
  • People development goals and visual merchandising within your area to deliver a profitable outcome for the business
  • Ensure consistent appearance; policies and procedures are followed by all stores
  • Recruitment, Training and development of store teams

This senior appointment will require a candidate with drive, dedication, commitment, and business acumen, to manage and support the company's business goals.



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