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Business Development Account Manager
1 month ago
About Officeworks
We are a leading Australian retailer of office supplies, technology, and furniture. Our mission is to make bigger things happen for our customers, team, and community.
With a national footprint of over 168 retail stores across Australia, we offer a wide range of products and services to businesses and individuals alike.
Our company culture is built on the principles of inclusivity, diversity, and support. We celebrate our teams' uniqueness and offer flexible working arrangements to best support individual needs.
We operate in a fast-paced environment that requires innovative thinking and problem-solving skills. As a Business Development Account Manager at Officeworks, you will play a key role in delivering profitable sales growth by understanding your customers' unique business requirements and tailoring solutions to help them succeed.
Key Responsibilities
- Manage a portfolio of up to 300 business accounts over the phone, providing outstanding client experiences and fostering trusted customer relationships.
- Deliver profitable sales growth by understanding customers' unique business requirements and tailoring solutions to help them achieve their goals.
- Develop a deep client understanding, ensuring client satisfaction contributes to long-term business success through strategic account management.
- Engage in high-quality customer conversations with a tailored and consultative approach.
- Proactively identify opportunities for upselling and cross-selling products or services.
About You
You are a proactive and customer-centric individual with superior time management ability. This, coupled with your background in sales and strategic out-of-the-box thinking, will see you excel in this role. In addition, you will have:
- Strong consultative sales experience within a B2B environment.
- Experience with phone/video-based sales, with experience making proactive outbound calls.
- Ability to identify opportunities for sales growth within your customer base.
- Proven ability to problem-solve, offer solutions, and negotiate, thriving in an activity-focused role.
- An eagerness to learn and build a career in sales.
Benefits
- An inclusive, diverse, and supportive work environment.
- Flexible working arrangements to best support individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry-leading Growing Families policy.
Salary
The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience.
