Hotel Accommodation Coordinator
5 days ago
Sofitel Gold Coast Broadbeach, a five-star hotel, is seeking an exceptional Hotel Accommodation Coordinator to join our team.
About the RoleThis role offers a unique opportunity to deliver a 5-star service experience to guests, working closely with the housekeeping coordinator and the housekeeping team. The ideal candidate will have previous experience as a houseperson or housekeeper, with inventory responsibilities, preferably in a luxury hotel environment.
The successful candidate will be able to lift up to 10kg comfortably and possess safe manual handling training and experience. A commitment to delivering exceptional attention to detail, organisation, and efficient time management skills are essential for this role.
Key Responsibilities- Create memorable guest experiences in a luxury hotel setting
- Liaise with the housekeeping coordinator to ensure all guest requests are completed efficiently
- Maintain well-stocked inventory of amenities and housekeeping equipment
- Support the housekeeping team to resolve guest requests promptly and to a 5-star standard
- Ensure a high-standard of cleanliness in all guest rooms and housekeeping areas
- Experience in a similar role, preferably in a luxury hotel environment
- Physical fitness, ability to lift up to 10kg, and safe manual handling training and experience
- Exceptional attention to detail, organisational, and time management skills
- A commitment to delivering exceptional customer service
We offer a range of benefits, including:
- Complimentary meal on shift available via Le Café
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels
- Discounted parking
- Paid birthday leave
- Personalized reward and recognition program
Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach, just 200m from stunning sandy beaches. We offer 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a multi-level pool, and fitness centre.
Estimated Salary: $65,000 - $85,000 per annum-
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