Hotel Accommodation Coordinator

5 days ago


Broadbeach, Australia SOFITEL Full time
Unlock a Career in Luxury Hotel Service

Sofitel Gold Coast Broadbeach, a five-star hotel, is seeking an exceptional Hotel Accommodation Coordinator to join our team.

About the Role

This role offers a unique opportunity to deliver a 5-star service experience to guests, working closely with the housekeeping coordinator and the housekeeping team. The ideal candidate will have previous experience as a houseperson or housekeeper, with inventory responsibilities, preferably in a luxury hotel environment.

The successful candidate will be able to lift up to 10kg comfortably and possess safe manual handling training and experience. A commitment to delivering exceptional attention to detail, organisation, and efficient time management skills are essential for this role.

Key Responsibilities
  • Create memorable guest experiences in a luxury hotel setting
  • Liaise with the housekeeping coordinator to ensure all guest requests are completed efficiently
  • Maintain well-stocked inventory of amenities and housekeeping equipment
  • Support the housekeeping team to resolve guest requests promptly and to a 5-star standard
  • Ensure a high-standard of cleanliness in all guest rooms and housekeeping areas
What You'll Bring
  • Experience in a similar role, preferably in a luxury hotel environment
  • Physical fitness, ability to lift up to 10kg, and safe manual handling training and experience
  • Exceptional attention to detail, organisational, and time management skills
  • A commitment to delivering exceptional customer service
Benefits

We offer a range of benefits, including:

  • Complimentary meal on shift available via Le Café
  • Employee discounts on accommodation, dining, and lifestyle with Accor hotels
  • Discounted parking
  • Paid birthday leave
  • Personalized reward and recognition program
About Sofitel Gold Coast Broadbeach

Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach, just 200m from stunning sandy beaches. We offer 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a multi-level pool, and fitness centre.

Estimated Salary: $65,000 - $85,000 per annum

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