Financial Operations Coordinator

3 weeks ago


Broadbeach, Australia SOFITEL Full time
Financial Operations Coordinator

A career that lets your passion shine:

  • Conduct nightly audits of hotel financials and transactions to maintain accuracy and support the daily financial close.
  • Provide seamless guest service with a luxury standard mindset, ensuring a positive experience for every guest.
  • Monitor security and ensure guest safety throughout the night.
  • Manage Opera Cloud software to maintain data accuracy and efficient check-in/out processes.
  • Handle guest inquiries and resolve any issues promptly and professionally.
  • Process payments and manage guest accounts with precision and attention to detail.
Key Qualifications
  • Previous experience in a similar night auditing role, with expertise in Opera Cloud software.
  • Excellent communication and interpersonal skills, with a luxury-focused approach to customer service.
  • Strong attention to detail and problem-solving abilities, with the ability to work independently.
  • Proficiency in using hotel management software and Microsoft Office Suite.
  • Availability to work from 11:00pm - 7:00am, with shifts ranging Monday - Sunday.
About the Role

As a Financial Operations Coordinator at Sofitel Gold Coast Broadbeach, you will thrive in a dynamic and luxury-focused environment. Enjoy complimentary meals on shift, secure parking, and employee discounts on accommodation, dining, and lifestyle with Accor hotels.

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential.



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