Housekeeping Operations Coordinator
2 weeks ago
Job Title: Housekeeping Coordinator
Company Description: Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach, offering breathtaking Pacific Ocean or Hinterland views and multiple Food & Beverage outlets.
Job Description: We are seeking a highly skilled Housekeeping Coordinator to join our team. As a key member of our Housekeeping Department, you will be responsible for coordinating daily operations, allocating rooms to ambassadors, and ensuring exceptional guest experiences.
Key Responsibilities:
- Coordinating the daily operations of the Housekeeping Department, including allocating rooms to ambassadors.
- Answering calls from Guest Services, Housekeepers, and supporting the Supervisors.
- Receiving guest requests, allocating resources, and problem-solving guest enquiries.
- Liaising with the Executive Housekeeper and housekeeping team to ensure seamless communication.
- Executing vital administrative tasks for the efficient and smooth running of the Housekeeping Department, including logging lost property and engineering requests.
- Coordinating with Front Office to ensure rooms are immaculate, prepared with care, and ready on time for guests.
Requirements:
- A passion for creating memorable guest experiences that exceed expectations.
- Previous experience as a housekeeping coordinator/supervisor essential.
- Exceptional attention to detail.
- Commitment to delivering a 5-star service to guests.
- Efficient time management skills and the ability to manage competing priorities.
- Excellent written and verbal communication skills & computer skills.
- Background within a luxury hotel environment will be highly regarded.
What We Offer:
- Complimentary meal on shift available via Le Café.
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels.
- Discounted parking.
- Paid birthday leave.
- Personalized reward & recognition program.
- Be part of a luxury 5-star hotel offering 296 hotel rooms and suites.
- Work in the heart of Broadbeach, with walking distance to beaches, restaurants, and shops.
Apply Now: If you are a motivated and experienced Housekeeping Coordinator looking for a new challenge, please submit your application.
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