Customer Retention Strategist

17 hours ago


Sydney, New South Wales, Australia beBeeRetention Full time $100,000 - $140,000

Job Role:

The Renewal Specialist is responsible for managing existing customer relationships to retain and grow revenue through retention sales, in line with the organization's growth strategies.

Main Responsibilities:

  1. Manage existing customer base to increase revenue through retention sales
  2. Execute growth strategies and initiatives

Key Skills:

  • Retention sales expertise
  • Growth strategy execution

Benefits:

This role offers a unique opportunity to make a meaningful impact on business growth while developing valuable skills in retention sales and strategy execution.

About the Role:

This position requires strong communication and interpersonal skills, with the ability to build and maintain effective relationships with customers and internal stakeholders. The successful candidate will be able to work independently and as part of a team, demonstrating a proactive approach to achieving goals and objectives.



  • Sydney, New South Wales, Australia beBeeRetention Full time $100,000 - $130,000

    Customer Retention StrategistOur organization is committed to delivering exceptional customer experiences and driving revenue growth through tailored retention strategies.


  • Sydney, New South Wales, Australia beBeeSuccess Full time $104,660 - $144,489

    Customer Success StrategistThe ideal candidate will develop and execute comprehensive account strategies to promote long-term success, adoption, and retention.This role involves managing a portfolio of customers requiring both high-touch and scale engagement methods.Main Responsibilities:Develop strategic touchpoints including monthly check-ins, QBRs,...


  • Sydney, New South Wales, Australia beBeeStrategy Full time $100,000 - $135,000

    Job Title: Customer Experience StrategistAbout the Role:We are seeking a highly skilled and experienced Customer Experience Strategist to join our team. The successful candidate will be responsible for managing a high-performing team of customer-facing professionals, while also owning a portfolio of customers across Australia & New Zealand.Lead and inspire...


  • Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000

    Job Title: Customer Experience StrategistWe are seeking a skilled Customer Experience Strategist to play a key role in driving customer acquisition and retention.About the Role:The successful candidate will be responsible for growing member engagement and retention, using a global loyalty strategy as a base.Main Responsibilities:Develop and execute a...


  • Sydney, New South Wales, Australia beBeeLoyalty Full time $120,000 - $180,000

    About UsWe are a leading healthtech platform in Australia, focused on creating positive change in the care and support sector. With over 25 million hours of support facilitated since our inception, we have been recognised for our impact.Our purpose-driven team is passionate about making a difference in people's lives. We drive business outcomes by helping...


  • Sydney, New South Wales, Australia beBeeRetention Full time $90,000 - $115,000

    Job OverviewAs a key member of our team, you will be instrumental in driving customer retention and revenue growth. You will lead strategic projects, develop and optimize strategies, and translate the value of Customer Value Management (CVM) into measurable business outcomes.You will contribute to an innovative and agile approach, leading by example and...

  • Retention Strategist

    41 minutes ago


    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $105,000

    Job OpportunityA customer-focused position that drives business success through retention strategies and a commitment to delivering exceptional customer experiences.Key Responsibilities:Develop and execute plans to enhance customer loyalty and retention, resulting in long-term relationships and revenue growth.Lead with a customer-centric mindset, fostering...


  • Sydney, New South Wales, Australia beBeeStrategist Full time $90,000 - $120,000

    We're seeking a highly skilled professional to lead key projects, drive retention and revenue, and develop strategies that translate Customer Value Management (CVM) into measurable business outcomes.Job Overview:Our ideal candidate will have experience in project management, email marketing, and marketing automation tools.Main Responsibilities:Accurately...


  • Sydney, New South Wales, Australia beBeeMarketing Full time $120,000 - $140,000

    Customer Engagement StrategistThe role involves developing and executing customer engagement strategies across all channels, including SMS, email and app.Develop customer-centric marketing campaigns to drive growth and loyalty.Manage and optimise CRM platforms such as Salesforce, Braze or similar.Oversee the Customer Data Platform (CDP), ensuring data...


  • Sydney, New South Wales, Australia beBeeRetention Full time $100,000 - $125,000

    About the RoleWe're looking for a seasoned Retention Strategist to drive retention and revenue growth within our customer base.This is an exciting opportunity to lead key projects, develop and optimize strategies, and translate the value of Customer Value Management into measurable business outcomes.As a key collaborator, you'll work on passionate projects...