Retention Strategist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $105,000

Job Opportunity

A customer-focused position that drives business success through retention strategies and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

  • Develop and execute plans to enhance customer loyalty and retention, resulting in long-term relationships and revenue growth.
  • Lead with a customer-centric mindset, fostering innovation and creating unique experiences within the organization.
  • Cultivate strong connections with customers, leveraging operating rhythms and practices to drive business outcomes.

What We Offer:

  • A collaborative team environment with opportunities for professional growth and development.
  • Access to comprehensive benefits, including banking, wealth, and insurance options.
  • Paid time off to pursue community service initiatives.

Requirements:

  • Strong understanding of lending principles and credit analysis, with a passion for customer support.
  • Ability to analyze data and identify drivers of customer retention, building lasting relationships.
  • Natural ability to deliver exceptional customer service and inspire others to achieve success.

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