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Field and Partner Solutions Engineering Manager, ANZ

2 months ago


Sydney, New South Wales, Australia Zoom Full time
About the Role

We are seeking a highly experienced and dynamic leader to join our team as the Field and Partner Solutions Engineering Manager for Australia and New Zealand (ANZ). This is a key leadership role that will be responsible for overseeing and leading the ANZ Field and Partner Solutions Engineering team.

Key Responsibilities
  1. Technical Leadership: Provide technical leadership and guidance to the ANZ Field and Partner Solutions Engineering team, ensuring they have the necessary skills and expertise to deliver cutting-edge solutions to our customers.
  2. Strategic Partnership: Develop and execute strategic partnerships with key stakeholders, including ANZ Sales and Channel Leadership, to drive business growth and expansion.
  3. Technical Enablement: Drive the technical enablement of our partners, ensuring they have the necessary tools and resources to deliver successful solutions to our customers.
  4. Business Planning: Collaborate with cross-functional teams, including ANZ Sales, Channel, Customer Success, and Marketing, to develop business plans that drive revenue growth and customer satisfaction.
  5. Event Management: Plan and execute technical enablement events, including webinars, workshops, and conferences, to educate our partners and customers on the latest Zoom solutions.
  6. Team Development: Coach and mentor team members, providing guidance and support to help them develop their skills and expertise.
Requirements
  1. Leadership Experience: 3+ years of experience leading a technical pre-sales direct and channels organization.
  2. Business Acumen: Strong business acumen, presentation skills, and executive presence.
  3. Industry Knowledge: In-depth knowledge of the Unified Collaboration as a Service (UCaaS) and Contact Centre as a Service (CCaaS) industries, including solution, technology, and product offerings from leading vendors.
  4. Education: Bachelor of Science (BS) / Bachelor of Engineering (BE) or equivalent.
About Us

Zoom is a leading provider of cloud-based video conferencing and collaboration solutions. We are committed to delivering innovative solutions that enable our customers to communicate and collaborate more effectively. Our team is passionate about delivering exceptional customer experiences and driving business growth through strategic partnerships and technical enablement.