Director of Solution Engineering
4 weeks ago
At DocuSign, we're looking for a seasoned professional to lead our Solution Engineering team in the APJ region. As a Director of Solution Engineering, you will be responsible for developing a high-performing team of Solution Consultants to support the growth of our ANZ business.
Key Responsibilities:
- Manage day-to-day Solutions Consulting activities, working closely with the Enterprise and Majors Sales teams.
- Scale the team by recruiting, hiring, training, and mentoring to grow a well-balanced and high-performing team.
- Provide guidance and mentoring to help the team refine technical, sales, presentation, and customer engagement skills.
- Drive collaboration with internal partners, including Sales, Marketing, Professional Services, Product Development, Customer Support, and others.
- Foster a culture of excellence by hiring with cultural fit in mind and being a role model.
Requirements:
- 8+ years of relevant experience in Solution Engineering or a related field.
- 4+ years of experience managing Solution Consultants.
- Experience working across a range of industry verticals.
- Excellent executive engagement, coaching, discovery, and presentation skills.
- Understanding of customer landscape and their typical challenges and opportunities.
- Ability to build trust and rapport with cross-functional teams.
- Ability to increase customer satisfaction and deepen customer relationships.
About DocuSign:
At DocuSign, we're committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we live and work. We're a company that values equality, diversity, and inclusion, and we're looking for talented individuals who share our values.
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