
Front Office Operations Director
6 days ago
As a seasoned professional, you will play a pivotal role in delivering exceptional front office experiences for our guests. As the Front Office Manager, you will oversee all aspects of front office operations, ensuring seamless communication and coordination with other departments.
Key responsibilities include:
- Implementing standard operating procedures (SOPs) to ensure smooth guest check-in/check-out processes
- Developing strategies to enhance the guest experience from check-in to check-out
- Managing day-to-day staffing needs, including hiring and training of front office staff
- Liaising with suppliers and vendors to ensure timely delivery of essential items
- Coordinating with other departments to ensure efficient hotel operations
Key Skills and Qualifications:
We are seeking an individual with:
- Bachelor's degree in Hotel Management or Business Administration
- At least three years of guest service/hotel experience, preferably in a management capacity
- Strong communication and interpersonal skills
- Able to work effectively in a fast-paced environment
What We Offer:
We provide a competitive salary package, impressive room discounts, and access to top-notch training programs. Our company culture values diversity, inclusion, and teamwork, providing a supportive and collaborative work environment.
How to Apply:
If you possess the required skills and qualifications, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter outlining your relevant experience and qualifications.
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