Customer Experience Designer

Shared ResourcesBusiness Manager at Customer ScienceAbout UsAt Customer Science Group, we help organisations deliver world-class services that make Australian lives better. We're a fast-growing boutique consultancy passionate about customer experience, digital transformation, and building innovative learning solutions.The OpportunityWe're looking for a...

Role OverviewWe are seeking a Senior CX Designer who will transform insights into impactful solutions that reduce pain points and add value for customers and the business.This role contributes to seamless, inclusive, and meaningful customer experiences across digital, in-centre, and phone interactions.Key ResponsibilitiesLead customer research and...

Service Design OpportunityWe are seeking a skilled Service Designer to join our team and contribute to shaping customer experiences.This role involves partnering with cross-functional teams to embed customer experience best practices in product and service development, improvement programs, and associated operational processes.You will be a customer...

Create meaningful experiences that drive business success.Role OverviewWe are seeking a Service Designer to partner with cross-functional teams and embed customer experience best practices in product and service development, improvement programs, and operational processes. This role requires a deep understanding of customer needs and pain points across the...

Product Design LeadWe are seeking a visionary leader to drive the end-to-end design strategy for our web and app experiences.This role presents an opportunity to make a meaningful impact on customer outcomes and business success.Key Responsibilities:Design Visionary: Set and execute the overarching design strategy, ensuring every touchpoint aligns with brand...

About this role:Job DescriptionWe're seeking a skilled Senior Product Designer to join our team. As a key member of the Product Design Chapter, you'll lead discovery work to uncover customer problems and inform product strategy.You'll collaborate closely with Product Managers, Engineers, and Business SMEs in an agile environment to deeply understand customer...

Product Design LeadWe're seeking a seasoned Product Design Lead to spearhead our end-to-end design strategy for web and app experiences.You'll own the design vision, setting and executing the overarching strategy to ensure seamless customer experiences that align with our brand goals.Lead the journey: Define and drive UX and Product Design across discovery,...

Senior Product Designer RoleWe are seeking a skilled and experienced Senior Product Designer to join our product team.This is an exciting opportunity for a talented individual who is passionate about crafting seamless, accessible, and impactful digital experiences that meet the needs of millions of customers every day.The ideal candidate will be instrumental...

About the RoleLead a team of designers to craft exceptional travel experiences across hotel accommodations, homes, reviews, content and localization.This role involves developing design strategies for complex initiatives, growing design leaders and driving user-centric design with business objectives in mind.The ideal candidate will have experience leading...

Job OverviewThis role involves leading the design process for end-to-end products to enhance customer experience in discovering and booking their dream holidays. The successful candidate will oversee multiple channels, streamline complex problems, and bring creative vision to life.The Luxury Escapes team collaborates closely to craft exceptional experiences....