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Digital Experience Designer
2 weeks ago
About this role:
Job DescriptionWe're seeking a skilled Senior Product Designer to join our team. As a key member of the Product Design Chapter, you'll lead discovery work to uncover customer problems and inform product strategy.
You'll collaborate closely with Product Managers, Engineers, and Business SMEs in an agile environment to deeply understand customer needs, translate insights into elegant, scalable solutions, and drive outcomes that deliver real customer and business value.
This is an exciting opportunity for a highly experienced designer to shape the future of digital products and make a meaningful impact on customers' lives.
Main Responsibilities:
- Lead discovery work to uncover customer problems and inform product strategy through research, workshops, and co-design.
- Translate insights into concepts, user flows, scrappy prototypes, and high-fidelity UX/UI designs.
- Create engaging wireframes, prototypes, and designs that maintain consistency with our design system.
- Apply systems thinking and design thinking techniques to shape offerings that anticipate customer needs.
- Closely collaborate with stakeholders throughout the agile lifecycle.
To succeed in this role, you'll need:
- 7+ years of experience designing digital products end-to-end in cross-functional product teams.
- A proven ability to lead discovery and delivery activities with customers, product, and engineering stakeholders.
- A deep understanding of human-centred design methodologies and how to apply them pragmatically.
We're looking for someone who is passionate about creating seamless, accessible, and impactful digital experiences. If you have a strong portfolio and a talent for designing intuitive and effective solutions, we'd love to hear from you.
