Customer Service Representative

4 days ago


Bundaberg city centre, Queensland, Australia PFD Food Services Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at PFD Food Services. As a key point of contact for our customers, you will be responsible for creating and maintaining excellent customer relationships, processing customer orders and/or enquiries, and performing administrative and general office tasks as required.

Key Responsibilities

  • Be the first and key point of contact for our customers;
  • Create and maintain excellent customer relationships;
  • Process customer orders and/or enquires;
  • Perform administrative and general office tasks as required.

Key Competencies, Skills and Qualifications

  • Excellent communication and organisational skills including telephone manner;
  • Previous call centre experience preferably in the food service industry;
  • Great computer skills (including Word, Excel);
  • Capable of working under pressure in an exciting team environment.

What We Offer

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

How to Apply

Please submit your application (cover letter and resume) via the apply now link below.

Employment Checks

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.



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