Customer Service and Administration Professional
4 days ago
Bradnam's Windows and Doors is seeking a Customer Service and Administration Professional to contribute to our team in Bundaberg.
About the Role
This key position involves providing exceptional customer service to our growing department, positively contributing to daily requirements, and delivering accurate information and completed paperwork to internal and external customers.
Responsibilities include:
- Providing effective and timely responses to customer requests and contributing to sales targets;
- Developing and improving knowledge of Bradnam's products and staying up-to-date with current building codes;
- Identifying areas for improvement within sales;
- Working with the credit department and supporting fellow customer service team members;
- Demonstrating a commitment to safe work practices and adhering to site requirements.
Key Skills and Experience
We will provide the necessary tools and product training to ensure success in this role.
- Data Entry - Essential;
- Previous administration experience in a customer-focused role;
- Positive approach, commitment to safe work practices, and excellent communication skills;
- Strong interpersonal skills, ability to build rapport, and establish positive relationships;
- Detail-oriented, organized, and proficient in MS Office suite;
- Ability to work independently and as part of a team in a fast-paced environment.
Benefits
As a Bradnam's employee, you'll enjoy:
- Job security with a family company;
- Opportunities for development and career growth within Bradnam's Group nationally;
- Employee discounts on Bradnam's windows and doors;
- 17.5% Annual Leave Loading;
- Collaborative leadership team who lead by example.
About Us
Bradnam's Windows and Doors is a family-owned Australian manufacturing business with 47 years of experience. We operate across the East Coast of Australia, with a national network of licensees and a commitment to inclusion and diversity.
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