Academic Quality Coordinator

3 weeks ago

Sydney, New South Wales, Australia UNSW Australia Full time

Education Support Specialist

Job Summary:

The Education Support Specialist will play a vital role in the Academic Quality team within the Faculty of Arts, Design & Architecture at UNSW Australia. This position is responsible for providing high-level support to the strategy, leadership, and governance of undergraduate and postgraduate teaching and learning.

Key Responsibilities:

  • Apply, interpret, and advise on policies, systems, manuals, rules, procedures, and guidelines relevant to Teaching Support activities across the Faculty.
  • Undertake Faculty management and oversight of timelines and processes relating to the publishing of the UNSW Handbook, course offerings, and the Enterprise Course Outline System (ECOS).
  • Work with and communicate with all Deputy Heads of School / Directors of Learning and Teaching and Teaching Support Officers regarding these processes and timelines.
  • Support and deliver Academic Program Reviews across the Faculty.
  • Undertake Faculty management of Academic Quality related projects.
  • Support the review, adjustment, revisions, and publication of course catalogues, ECLIPS and Handbook entries across all courses and programs.
  • Maintain, support, and coordinate results processing as it relates to late entry results, changes, disputed marks, and unresolved marks.
  • Support the Faculty through the completion and compiling of data and reporting relating to Academic Quality.

Requirements:

  • Relevant tertiary qualifications and/or an equivalent level of knowledge gained through any other combination of education, training, and/or experience.
  • High-level understanding of course coordination, handbook requirements, Teaching Support logistics, and program administration.
  • Proven experience working with different university systems, particularly in relation to program and course curriculum management.
  • Excellent problem-solving, communication, analytical, and organisational skills with an ability to meet deadlines and to identify gaps in service and make suggestions for improvement.
  • Expertise in a range of computing skills including Power BI, word processing, spreadsheets, and databases, and a willingness to learn new systems.
  • An understanding of and commitment to UNSW's aims, objectives, and values in action, together with relevant policies and guidelines.

What We Offer:

  • Flexible working options, including work from home, flexible hours, and career development opportunities.
  • 17% Superannuation contributions and additional leave loading payments (pro rata).
  • Additional 3 days of leave over the Christmas period.
  • Discounts and entitlements, including retail, education, and fitness discounts.

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