
Front Office Team Member
1 week ago
We are seeking a motivated and courteous receptionist to join our front of house team.
Key Responsibilities:
- Ensure efficient check-in and checkout procedures for guests
- Process and enter payments accurately and securely
- Provide excellent customer service at all times
- Assist guests with their queries and concerns
- Process online bookings from various agents and agencies efficiently
- Maintain the cleanliness and organization of the reception area and common spaces
- Follow a daily checklist to ensure tasks are completed on time
- Go above and beyond to deliver exceptional guest experiences
- Perform additional tasks as assigned by management
Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy when processing transactions
- Proactive approach to problem-solving and issue resolution
- Strong organizational and time-management skills
Benefits:
- A competitive compensation package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- The chance to work with a dynamic and growing organization
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