Front Office Team Lead
6 days ago
We are seeking a highly skilled and experienced front office professional to lead our dynamic front office team.
As a key member of our hotel team, you will be responsible for ensuring the smooth operation of the front office department. This includes managing staff rosters, controlling labor costs, and maximizing revenue through effective cost control.
- Leading the front office team to achieve high levels of service and guest satisfaction
- Developing and implementing effective strategies for revenue growth and cost control
- Managing staff performance and providing coaching and development opportunities
- Collaborating with other hotel departments to ensure seamless operations
To be successful in this role, you will need:
- Minimum 2-3 years' experience in a similar role in a four or five-star property
- Proven ability and skills in leadership, training and development
- Acute commercial acumen and financial management skills
- Excellent organizational and communication skills
- Ability to work under pressure and deliver timely results
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