Front Office Team Member

1 week ago


Melbourne, Victoria, Australia beBeeGuest Full time $60,000 - $72,000

Deliver Exceptional Guest Services

We are seeking a skilled and enthusiastic Guest Service Representative to support our front office, sales and banqueting teams at a stunning boutique hotel.

  • Help deliver exceptional guest experiences throughout their journey including reservations, arrivals, departures and during their stay.
  • Serve as an ambassador for the hotel, positively representing and promoting our brand values.
  • Interact with guests wherever possible to ensure a smooth check-in and out process.
  • Answer reservation enquiries, make recommendations and upsell rooms according to availability.
  • Collaborate with other departments to provide outstanding service.
  • Support operational teams with administrative tasks as needed.

About You

  • You have a genuine desire to help people and possess excellent communication skills.
  • Strong time management skills, well-developed computer knowledge and administrative abilities are essential.
  • Prior experience in front office or reservations is preferred but not required.
  • We prioritize attitude over experience; if you have a positive outlook and strong work ethic, we encourage you to apply.

About Our Hotel

Lancemore Hotel Group offers boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and award-winning wines. We are a family-owned company with a passion for delivering exceptional guest experiences.

Your Benefits

As a valued member of our team, you will enjoy a dynamic work environment, opportunities for growth and development, and a competitive compensation package.



  • Melbourne, Victoria, Australia beBeeCustomerFocused Full time $59,999 - $69,999

    Key Role OverviewWe are seeking a customer-focused hospitality professional to join our front office team. As the first point of contact for our guests, you'll play a vital role in delivering a welcoming experience and setting the tone for their stay.Responsibilities:Welcome guests with professionalism and warmth, ensuring a smooth arrival and...


  • Melbourne, Victoria, Australia The Smile Team Full time

    **The Role**We are excited to welcome a professional Front Office Coordinator. The permanent position is for 3 or possibly 4 days a week.- Key responsibilities:_- Delivering 5 star customer service- Build positive and lasting relationships with patients- Settling accounts through Exact software- training can be provided- Booking appointments for patients-...


  • Melbourne, Victoria, Australia beBeeLeadership Full time $80,000 - $100,000

    Hotel Front Office Leadership OpportunityWe are seeking a highly skilled and experienced front office professional to lead our dynamic front office team.As a key member of our hotel team, you will be responsible for ensuring the smooth operation of the front office department. This includes managing staff rosters, controlling labor costs, and maximizing...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $33,000 - $66,000

    Job Title: Front Office AttendantWe are seeking a motivated and courteous receptionist to join our front of house team.Key Responsibilities:Ensure efficient check-in and checkout procedures for guestsProcess and enter payments accurately and securelyProvide excellent customer service at all timesAssist guests with their queries and concernsProcess online...


  • Melbourne, Victoria, Australia beBeeDuty Full time $90,000 - $120,000

    Job Overview:The Front Office Duty Manager plays a pivotal role in ensuring seamless guest experiences across hotel operations. Reporting to senior management, this key position oversees the front office team, fostering collaboration and efficiency in daily tasks.Key Responsibilities:Lead a shift of front office professionals, driving effective communication...


  • Melbourne, Victoria, Australia beBeeService Full time $60,000 - $80,000

    Job TitleGuest Service AgentAbout This RoleHoliday Inn Werribee is a hotel situated in the heart of Melbourne, showcasing an open lobby concept. The hotel boasts 150 stylishly appointed guest rooms, gym, outdoor garden courtyard, all day dining in our Rosana Bistro & Bar and versatile conference and events spaces.Your Key ResponsibilitiesProvide exceptional...


  • Melbourne, Victoria, Australia Hotel Grand Chancellor Melbourne Full time

    **About the Hotel**:Hotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 5 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time **Front Office Team Leader** to join our team.You will have the...


  • Melbourne, Victoria, Australia beBeeCustomerService Full time $31,500 - $37,750

    Job Title: Front of House Team MemberWe are seeking a highly motivated and friendly team member to join our Front of House team. As a key contributor, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming environment, and working collaboratively with our kitchen staff to ensure seamless service.Main...


  • Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $80,000

    Maximizing Guest Satisfaction through Proactive LeadershipAs a Front Office Supervisor, you will lead our front desk team in delivering exceptional guest experiences.The ideal candidate will possess prior experience working in a hotel front office role, with excellent communication skills and the ability to establish strong relationships with guests...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $56,271 - $64,268

    Customer Experience ChampionWe are seeking a dynamic and customer-focused team member to provide an exceptional movie-going experience for our patrons.This is an exciting opportunity to contribute to delivering top-notch customer service in a fast-paced environment.Deliver outstanding customer experiences at every touchpointPerform key duties across various...