Front Office Team Lead

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $80,000

Maximizing Guest Satisfaction through Proactive Leadership

As a Front Office Supervisor, you will lead our front desk team in delivering exceptional guest experiences.

The ideal candidate will possess prior experience working in a hotel front office role, with excellent communication skills and the ability to establish strong relationships with guests promptly.

Key responsibilities include:

  • Collaborating with the front office department to develop and implement standard operating procedures (SOPs)
  • Greeting all guests warmly on arrival and throughout their stay, offering friendly and helpful service at every opportunity
  • Ensuring the front office team consistently delivers outstanding service, professional attention, and personalized recognition
  • Addressing guest concerns effectively, soliciting feedback, and fostering relationships to drive continuous improvement in guest satisfaction
  • Working collaboratively with other departments to ensure seamless guest experiences

We offer competitive compensation, impressive room discounts, and comprehensive training opportunities. Our mission is to create inclusive teams where everyone feels valued and empowered to bring their authentic selves to work.

  • Front Office Team Lead

    6 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $80,000 - $100,000

    Hotel Front Office Leadership OpportunityWe are seeking a highly skilled and experienced front office professional to lead our dynamic front office team.As a key member of our hotel team, you will be responsible for ensuring the smooth operation of the front office department. This includes managing staff rosters, controlling labor costs, and maximizing...

  • Front Office Team Lead

    1 week ago

    Melbourne, Victoria, Australia beBeeDuty Full time $90,000 - $120,000

    Job Overview:The Front Office Duty Manager plays a pivotal role in ensuring seamless guest experiences across hotel operations. Reporting to senior management, this key position oversees the front office team, fostering collaboration and efficiency in daily tasks.Key Responsibilities:Lead a shift of front office professionals, driving effective communication...

  • Front Office Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeGuestService Part time $55,000 - $70,000

    Job OverviewWe are currently seeking a skilled and experienced Front Office Team Lead to oversee the day-to-day operations of our front office department.Collaborate with staff to provide exceptional guest service, ensuring seamless check-in and check-out experiences.Process all payment types accurately and efficiently, including room charges, cash, checks,...

  • Front Office Team Lead

    5 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $60,000 - $85,000

    Senior Operations ManagerWe are seeking a highly skilled and experienced Senior Operations Manager to lead our Front Office Department at a prestigious hotel in Melbourne.This is an excellent opportunity for professionals looking to develop their career in Rooms Division, overseeing a team and ensuring exceptional guest experiences.Main...

  • Hotel Front Office Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeHospitality Full time $80,000 - $120,000

    Front Office Manager PositionThe Albert Park hotel, situated opposite the picturesque Albert Park Lake, offers a unique work environment. Our dual-brand hotel boasts 378 rooms, a restaurant, bar, pool, gym, and one of the largest conference spaces in Melbourne.We are seeking an experienced Front Office Supervisor / Front Office Duty Manager to join our team....

  • Front Office and Reservations Team Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000

    About This RoleWe are seeking a skilled leader to take charge of our Front Office and Reservations team. As a successful candidate, you will be responsible for delivering exceptional guest experiences, leading by example and inspiring your team to do the same.

  • Front Office Lead

    1 week ago

    Melbourne, Victoria, Australia beBeeExcellence Full time $80,000 - $120,000

    About This RoleAs a key member of our Front Office team, you will lead by example and drive excellence in delivering exceptional guest experiences.This is an exciting opportunity to take on a leadership role and contribute to the success of our business.The OpportunityIn this role, you will be responsible for:Providing a personalized check-in and check-out...

  • Front Office Operations Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeFrontOfficeManager Full time $60,000 - $80,000

    Job TitleWe are seeking an experienced and dynamic Front Office Manager to join our team. As a key member of the hotel management team, you will be responsible for leading the front office operations and ensuring seamless guest experiences.">About the Role:">The successful candidate will have a proven track record in managing front office operations, with...

  • Front Office Team Lead

    1 week ago

    Melbourne, Victoria, Australia beBeeDuty Full time $65,000 - $89,500

    About UsWe foster a culture of collaboration, innovation, and growth. Our values are the foundation of our success.The OpportunityAs a Duty Manager - Front Office, you will lead and motivate a team to deliver exceptional results. You will assume responsibility for all activities in the hotel in the absence of more senior personnel. You will be fully aware of...

  • Front Office Operations Lead

    1 week ago

    Melbourne, Victoria, Australia beBeeDuty Full time $60,000 - $80,000

    Lead Front Office TeamWe are seeking an experienced Duty Manager to lead and develop our Front Office team.Ensure high guest satisfaction by providing exceptional customer service and resolving any issues that may arise.Develop Front Office stars by identifying and nurturing talent, and providing coaching and training opportunities.Provide support and...