Service Excellence Lead

Job Overview:About the Role">This is an exciting opportunity for an experienced service design and review professional to lead the development, planning, and delivery of a service review program that focuses on outcomes delivering value to the community.">The successful candidate will have a proven track record of leading high-performing teams that partner...

Job OverviewWe are seeking a Service Excellence Lead to join our team. This role is responsible for supporting the delivery of a seamless checkout experience, whether customers purchase online or in-store.Main ResponsibilitiesTo supervise a small team and embed consistent processes and routines to ensure quick and easy checkouts, pick up orders, and online...

Job Overview:The Service Delivery Manager position is a crucial leadership role within our organization, focusing on driving high-performing teams and fostering strong relationships with stakeholders across IT service management (ITSM) and service integration and management (SIAM) practices.This role entails leading the delivery of agreed services, ensuring...

Service Delivery LeadThis is a leadership role that requires the ability to monitor and manage service desk queues, ensure optimal service meeting defined SLAs for stakeholders. The successful candidate will maintain high performance levels for service-related processes, implement improvement activities wherever necessary.The Service Delivery Lead will take...

Job TitleWe are seeking a skilled Customer Service Team Lead to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our customer service team. Your primary responsibility will be...

Job Title: Servicing Excellence Team Lead OverviewBayside City Council is a sector-leading organisation, striving to create extraordinary places and thriving communities.The Servicing Excellence Team Lead provides strategic leadership to the team, overseeing business support, infringement appeals, and service efficiency initiatives. This role drives project...

Lead Service DeliveryA captivating opportunity to drive excellence in front-line support.Key Responsibilities:Forge operational efficiencies and optimise service performanceNurture team members, initiatives, and deliver first-line services to a broader organisationMaintain fit-for-purpose processes, technologies, and behaviours to enhance the service desk...

Transform your career with an exciting opportunity that lets you take charge of a high-value business customer service team.This is a chance to join our Customer Operations as a leader who fosters excellence and performance in a positive work environment.Your key responsibilities will include:- Creating exceptional experiences for high-value customers,...

Job OverviewThis leadership role is centered around coordinating strategic initiatives, managing a team, and engaging with customers in a dynamic environment. The successful candidate will play a critical leadership role in ensuring consistent delivery of high-quality service that supports various stakeholders.Key Responsibilities:Leading a team responsible...

Job SummaryThe Assistant Manager, Guest Experience is a key leadership role that ensures guests receive a high-quality experience in our stores every day.Core ResponsibilitiesCreate an inclusive and respectful team environment that welcomes and celebrates differences.Lead from the floor to assess and fulfill business needs, engage with team members, and...