Luxury Client Liaison Specialist
1 week ago
About Swatch Group Australia
Established in 1848, OMEGA has built a reputation for innovative watchmaking and luxury products that are renowned worldwide.
The Role: Client Advisor (Part-Time)
This part-time opportunity requires a professional with excellent customer service skills to work Friday to Sunday, with flexibility to cover extra shifts where required. The ideal candidate will support the boutique management to achieve sales targets, maintain high service standards, and develop strong client relationships.
Key Responsibilities:
- Ensure highest level of service standards at all times using the OMEGA sales ceremony
- Support the Boutique Management to achieve sales targets
- Assist in developing and maintaining a client database through strong sales
- Perform daily security stock counts
- Organise, refill, and store back-up stock, visual merchandising material, product packaging, instruction booklets, and warranties
- Develop comprehensive OMEGA brand and product knowledge base
Required Skills and Qualifications:
- Minimum 2 years retail experience in the luxury sector preferred
- Excellent customer service and client relationship skills
- Strong organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Good time management skills
- Team player
- Energy, drive, and enthusiasm
- Impeccable grooming and presentation
- Visual merchandising flair
- Full and flexible availability
- Luxury watch industry knowledge and experience an advantage
Compensation Package:
We offer a competitive salary range of $50-$70 per hour, depending on experience, plus benefits including opportunities for career growth and development within the Swatch Group Australia team.
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