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Client Liaison Specialist

2 months ago

Sydney, New South Wales, Australia AFL Recruitment Full time
About the Role

We are seeking a highly skilled lawyer to join our New Client Liaison team as a key pivotal role, reporting to the CEO. In this stimulating position, you will be responsible for responding to new client enquiries, assessing viability, providing initial legal advice, and determining next steps.

Key Responsibilities
  • Respond to new client enquiries related to various areas of law, including personal injury, commercial, property, estates, family, and criminal.
  • Assess the viability of enquiries, provide initial legal advice, obtain instructions, and determine next steps, including the execution of costs agreements and referrals to relevant solicitors.
  • Check in with new and existing clients to ensure high client satisfaction.
What's in it for you?
  • Be part of a renowned law firm with a 50+ year success record.
  • Practice law without the headaches and stresses of day-to-day legal case management.
  • Be the first point of contact and at the forefront of client care and compassion.
  • Enjoy variety across many areas of law.
  • Ongoing learning and growth opportunities.
  • Lead and be supported by a team of 3 new client liaison paralegals.
  • Inspirational leaders and a vibrant, close-knit inclusive team.
  • Work flexibility, including the option to work from home after probation.
  • A culture that values excellence, integrity, team, diversity, equal opportunity, generosity, and community.
Requirements
  • An admitted lawyer in NSW with 2+ years post-qualification experience in personal injury law and 2 or more of the following: commercial law, property law, family law, wills/estates, criminal law, or commercial litigation.
  • Outstanding communication and interpersonal skills.
  • Client-service centric and passionate about helping people.
  • Proven ability to exercise good judgement and resolve problems expeditiously.
  • Hungry for a long-term successful career with a market-leading law firm.