Trading Platform Support Specialist

4 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $100,000 - $120,000
Job Overview:

This role is designed for self-motivated IT professionals seeking to enhance their technical expertise in a dynamic work environment.

Key Responsibilities:

  • Provide first and second-level support for trading platforms
  • Monitor systems using real-time monitoring tools (Nagios, Splunk, AppDynamics, Geneos and bespoke tools)
  • Proactively resolve support issues, suggest remedial actions or route issues to developers for remediation

Requirements:

  • A passion for IT with 3-5 years of experience in IT support, especially with the MS Windows stack (Windows Server OS) and application support

What We Offer:

  • Ongoing learning opportunities through our comprehensive training program
  • Leave benefits, including a birthday off and annual charity day
  • Unlimited access to a dedicated wellness hub

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