Customer Journey Information Specialist

3 days ago

Sydney, New South Wales, Australia beBeeData Full time $108,770 - $121,822
Job Overview:

The Customer Journey Information team is seeking a skilled Data Analyst to lead the acquisition, analysis, and dissemination of operational data.

This role involves supporting the development of long-term strategies, plans, and policies across NSW by leveraging data insights and implementing new technologies.

Key responsibilities include:

  • Ensuring effective data analysis to resolve customer problems
  • Disseminating journey-related data to customers to support strategic objectives

Requirements include experience as a data analyst with complex organisations, strong communication skills, and ability to deliver under pressure.

Key Skills:
  • Data comprehension and analytical thinking
  • Ability to juggle multiple tasks and secure input from stakeholders
  • Strong influencing skills and data management expertise
What You'll Bring:
  • Expertise in data analysis and interpretation
  • Excellent communication and stakeholder management skills
How You'll Contribute:
  • Supporting the development of customer-centred solutions
  • Collaborating with cross-functional teams to drive innovation

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