Trade Store Customer Service Representative
1 month ago
Knauf Gypsum is seeking a reliable and experienced individual to join our team as a Trade Store Customer Service Operator in Horsley Park, NSW. This is a fantastic opportunity to work in our brand new trade store and be part of a dynamic team.
Job SummaryThis role involves working both in the office and in the warehouse, providing excellent customer service to customers face-to-face and over the phone. You will be utilizing our computer system (SAP) to manage orders, operate a forklift, and maintain stock accuracy.
Responsibilities- Provide exceptional customer service to customers, responding to their queries and resolving issues promptly
- Utilize our computer system (SAP) to manage orders, process transactions, and maintain accurate records
- Operate a forklift safely and efficiently to move stock around the warehouse
- Maintain stock accuracy by checking orders and paperwork to ensure due diligence
- Assist with stock take/inventory counts to ensure stock accuracy
- Maintain operational equipment and report any faults or damage
- Perform general warehouse duties and housekeeping tasks
- Current forklift license or willingness to obtain
- Physically fit and comfortable with manual handling
- Good communication skills (written and verbal)
- Safety mindset and can-do attitude
- Able to start early (Mon-Fri)
- Competitive hourly rate: $40-$45 per hour
- Full-time permanent position with opportunities for career growth
- Yearly pay review to recognize your contributions
- High organic internal growth opportunities
- 14-week parental leave (primary carer)
- Great work-life balance
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