Customer Service Representative
15 hours ago
Randstad is now accepting applications for a Customer Service Representative to join one of Australia's largest banks within their Contact Centre team at Bedford Park. This role offers an exciting opportunity to provide excellent customer service to all customers, primarily within the hardships space.
Key Responsibilities:- Manage inquiries for existing customers relating to their mortgages.
- Respond to customer queries in a timely and empathetic manner.
- Deal with hardship calls and develop solutions to meet customer needs.
- Continuously look for opportunities to delight our customers.
To be successful in this role, you will have:
- A strong background in handling difficult calls or customers.
- A high level of empathy and resilience.
- The ability to work professionally and empathetically when handling inbound and outbound calls.
- Proven examples of strong customer focus and dispute resolution.
- A high degree of attention to detail and accuracy.
- The ability to work a rotating roster between 8am-8pm Monday-Saturday.
This full-time opportunity provides:
- Competitive pay rate of $37.66 per hour.
- Full-time hours, with a casual 9-month assignment that may lead to permanent employment if you're the right fit for the role.
- Multiple benefits and discounts.
- The convenience of working close to home at Bedford Park with onsite parking.
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Customer Service Representative
4 weeks ago
Bedford Park, South Australia Randstad Full timeKey Responsibilities:We are seeking a Customer Service Representative to provide excellent customer service to all customers, primarily within the hardships space.Tasks:Manage inquiries for existing customers relating to customers mortgagesAct with urgency and respond to customer queries in a empathetic and professional mannerDealing with hardship calls and...
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Customer Service Representative
4 weeks ago
Bedford Park, South Australia Randstad Full time["Customer Service Representative RoleRandstad is seeking professionals to work in a dynamic Contact Centre team at a leading Australian bank in Bedford Park. As a Customer Service Representative, you will provide excellent support to customers in the hardships space, handling inquiries and resolving issues with empathy and professionalism.Key...
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Customer Service Representative
1 month ago
Bedford Park, South Australia Randstad Full timeCustomer Service Role OverviewRandstad is seeking a customer service professional to join one of Australia's largest banks within their Contact Centre team at Bedford Park. The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space.Key ResponsibilitiesManage inquiries for existing customers...
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Bedford Park, South Australia Randstad Full timeAbout the Role:Randstad is seeking a skilled Customer Service Representative to join our Contact Centre team at Bedford Park.This dynamic role involves providing top-notch customer service to all customers, particularly in the hardships space. You will be working in a supportive team environment, driving customer satisfaction through effective solutions.Key...
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Bedford Park, South Australia Randstad Full timeJob Opportunity in a Dynamic Contact Centre TeamRandstad is seeking skilled professionals to join one of Australia's largest banks in their Contact Centre team at Bedford Park.About the RoleThe primary function of this position is to provide exceptional customer service, primarily within the hardships space. You will be part of a dynamic and supportive team...
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Customer Service Professional for Banking
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Bedford Park, South Australia Randstad Full timeRandstad is seeking experienced professionals to join the Contact Centre team at a leading Australian bank in Bedford Park. This role involves delivering exceptional customer service, primarily within the hardships space. You will be part of a dynamic and supportive team, working in a culture and environment that fosters growth and development.Manage...