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Roster Coordinator

4 weeks ago

Horsley Park, New South Wales, Australia HammondCare Full time
Job Description

We are seeking a highly organized and detail-oriented Roster Coordinator to join our team in the Illawarra region.

About the Role

This is a permanent position with guaranteed hours, offering a stable and rewarding career opportunity. As a Roster Coordinator, you will play a crucial role in ensuring our clients receive high-quality care by efficiently managing and administering client and staff schedules.

You will be responsible for setting up rounds with consideration to consistency, efficiency, and fairness, while maintaining care worker contracted hours. This will involve actively participating as a member of our centralized support team and providing system and staff administration by maintaining up-to-date data on care worker information.

Key Responsibilities
  • Manage and administer client and staff schedules
  • Set up rounds with consideration to consistency, efficiency, and fairness
  • Maintain care worker contracted hours
  • Provide system and staff administration
Requirements

To be successful in this role, you will need:

  • Demonstrated experience and/or qualifications in customer service, scheduling/rostering, data analytics or call centre
  • Exceptional time management skills and the ability to manage multiple deadlines
  • Demonstrated experience in a similar role with a high level of attention to detail
  • Natural problem-solving skills and outstanding communication and coordination skills
About HammondCare

HammondCare is a leading provider of aged and dementia care, palliative care, rehabilitation, mental health services for older people, and other related health and aged care services. We specialize in delivering relationship-based care, taking the time to fully understand the individual needs of every person we care for.

Benefits

We offer a range of benefits, including:

  • A competitive salary, estimated to be between $60,000 to $80,000 per annum
  • Maximizing your take-home pay with NFP salary packaging
  • Excellent training and career development opportunities
  • Full training provided with local offices and managers