Claims Processing Coordinator

6 days ago


Perth, Western Australia Sedgwick Full time

About Sedgwick:

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

What Sets Us Apart:

We have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024 and are proud to offer a workplace that celebrates diversity and is fair and inclusive.

We are seeking a skilled and motivated Claims Assistant to join our team. As a Claims Assistant, you will be responsible for supporting one of our key client accounts and utilizing your high level of administration and customer service skills.

Your Key Responsibilities:

  • Setting up and managing claim files
  • Manage customer and client enquiries and provide positive and effective solutions
  • Providing proactive administrative support to the team
  • Professional written correspondence, including reports and emails
  • Liaising with customer, clients and suppliers to enable the speedy resolution of claims
  • Assisting to manage inbound calls and emails

About You:

  • Time management skills including the ability to multitask
  • Ability to work autonomously and in a fast-paced environment
  • Advanced skills in Microsoft office are ideal
  • Demonstrated experience in a customer service environment
  • Positive attitude and a willingness to learn to build your career with us

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