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Claims Expert

1 week ago

Perth, Western Australia Suncorp Group Limited Full time

Suncorp Group Limited is a leading provider of general insurance and financial services. We are committed to building futures and protecting what matters.

Job Description

We are seeking an experienced Claims Manager to join our team. As a Claims Manager, you will be responsible for delivering exceptional service to our customers, guiding them through policy entitlements and claims processes.

You will work closely with stakeholders to set strategies, manage claims costs, and ensure timely, quality outcomes. Your expertise in risk management and compliance will be essential in identifying and mitigating risks, ensuring adherence to policies, regulations, and industry standards.

Our ideal candidate has a minimum of 2 years' customer service experience, with 1-3 years in general insurance (preferred). They possess strong problem-solving skills, attention to detail, and knowledge of relevant insurance legislation. Excellent written and verbal communication skills are also essential.