Claims Specialist
2 weeks ago
This range is provided by Clarity Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range A$85,000.00/yr - A$95,000.00/yr
Helping exceptional insurance professionals enter their next career chapter Our client, based in the CBD, is a leading national provider of insurance brokerage services, dedicated to delivering tailored solutions to clients across a variety of industries.
Above all else, they prioritise client satisfaction through offering exceptional service and support. As part of their client offering, they are expanding their claims team.
You will be sitting in a team of 3 claims executives, reporting directly to the Managing Partner of WA with technical support from the Senior Claims Lead.
Responsibilities:
Review and assess insurance claims from the SME team to determine coverage and validity. Coordinate with insurance carriers, adjusters, and other parties for claims resolution. Collaborate with your internal broker teams to ensure an efficient claims process delivery. Educate clients on claims procedures and coverage limitations. Advocate for fair and timely claim settlements. Maintain accurate records of all claims activities. Stay informed of industry developments and regulatory changes. Handle client inquiries regarding their insurance claims promptly and professionally. Qualifications:
2+ years claims experience Claims at a brokerage highly desired, commercial claims at an insurer strongly considered. Knowledge of commercial insurance policies and the claims process. Emotional intelligence and patience with clients navigating their claim. Ability to prioritise tasks and manage multiple deadlines effectively. Commitment to delivering high-quality service and building strong client relationships. Seniority level Associate
Employment type Full-time
Job function Consulting and Administrative
Industries Insurance
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