Claims Resolution Specialist

3 days ago


Perth, Western Australia QBE Europe Full time

At QBE Europe, we're seeking a Claims Resolution Specialist to join our Workers' Compensation team.

Job Description

We're looking for a highly skilled and motivated individual to manage the entire claims process, ensuring injured workers receive timely and effective support. As a Claims Resolution Specialist, you will be responsible for:

  • Coordinating with stakeholders, including injured workers, employers, medical professionals, and general practitioners.

  • Ensuring compliance with all legislative codes and company policies, adhering to set timeframes.

  • Developing and executing effective claims strategies.

  • Managing financial claims effectively across your portfolio.

About You

To succeed in this role, you will have:

  • Strong influencing skills combined with excellent written and verbal communication abilities.

  • A customer-first mindset, focused on delivering optimal outcomes for those you assist.

  • A proven track record of resilience when faced with challenging scenarios.

  • Well-developed time management skills and the ability to perform under pressure.

  • A willingness to learn and actively engage with a fast-paced, dynamic team.

About QBE Europe

We believe in building momentum towards a more resilient future by helping others build strength and adapt to change. Our mission is to become the most consistent and innovative risk partner. We offer a range of benefits, including 'Hybrid Working', wellbeing programs, flexible leave options, and career development opportunities.



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