Claims Handling Assistant

5 days ago


Perth, Western Australia Aviva plc Full time

Claims Handling Assistant page is loaded

Claims Handling Assistant

Apply locations Perth posted on Posted Yesterday time left to apply End Date: April 1, 2025 (11 days left to apply) job requisition id R-152227

Claims Handling AssistantSalary circa £25,100

This is a great job for someone who enjoys attention to detail and working on a variety of tasks. You will play a key support role to our Home Claims Operation and contribute towards our Customer & Cost metrics.

This is a completely office-based position, so being able to commute to the Perth offices on a daily basis is essential.

If this sounds interesting, we'd love to hear from you

A bit about the job:

We are currently looking for a new colleague to become an integral part of this exciting new venture for the Home Claims Operations team.

As a Claims Handling Assistant in our Home Claims Operation, you will provide administrative support to our Claims Handling Teams, including some voice contact with customers on administrative tasks. You will be part of a team and work closely with the wider operation to support good cost & customer outcomes. Full training will be provided for this role, but previous exposure to administrative processes and systems would be helpful.

Skills and experience we're looking for:
  • Previous experience in an administrative role is ideal, but not essential
  • Attention to detail.
  • Ability to work at pace and multi-task.
  • Good communication skills.
  • Ability to understand and articulate data.
What you'll get for this role:
  • Salary circa £25,100 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's.
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
  • 25 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here.

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to vivien.gergaly@aviva.com.

#J-18808-Ljbffr

  • Perth, Western Australia Aviva plc Full time

    Join us as a Claims Handling Professional and play a key role in supporting our Home Claims Operation team. As a professional in this field, you will be responsible for providing high-quality administrative support to our Claims Handling Teams.You will handle customer inquiries, prepare and update documentation, and contribute to the development of process...


  • Perth, Western Australia Aviva plc Full time

    We are seeking an Operational Assistant - Claims to join our Home Claims Operation team. In this role, you will provide administrative support to our Claims Handling Teams and help drive business growth through efficient processes.You will be responsible for managing data, preparing documents, and handling customer inquiries in a fast-paced environment.Key...


  • Perth, Western Australia RAC WA Full time

    **Key Responsibilities:**As a Customer Service / Claims Specialist, you will be responsible for delivering an exceptional service to members, third parties and service providers on claim lodgements and enquiries via multiple channels.This includes receiving inbound claims calls, processing data and completing various admin tasks, providing empathy to members...

  • Claims Adjuster

    4 hours ago


    Perth, Western Australia Sedgwick Full time

    Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Our mission is to make a positive impact on the world through the people and organizations we serve.Motor Claims ConsultantWe are seeking an enthusiastic and self-motivated individual to join our team in the role of Motor Claims Consultant. The...

  • Claims Specialist

    2 weeks ago


    Perth, Western Australia Tideri Jobbörse Full time

    4 days ago Be among the first 25 applicants This range is provided by Clarity Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$85,000.00/yr - A$95,000.00/yr Helping exceptional insurance professionals enter their next career chapter Our client, based in the CBD, is a leading...


  • Perth, Western Australia Aviva plc Full time

    Welcome to Aviva plc, where we're committed to delivering exceptional customer experiences. As a Home Claims Support Associate, you will play a vital role in supporting our Home Claims Operation team and driving business growth through efficient processes.You will be responsible for managing data, preparing documents, and handling customer inquiries in a...


  • Perth, Western Australia Capricorn Full time

    Careers at Capricorn offer flexibility and opportunities for growth.About Our CommunityWe believe in investing in our people and providing them with the tools they need to succeed.Our social calendar includes virtual and face-to-face events to keep our team connected.Key ResponsibilitiesThis role involves:Managing a portfolio of claims;Communicating with...


  • Perth, Western Australia Sedgwick Full time

    Welcome to Sedgwick, a global leader in technology-enabled risk, benefits, and integrated business solutions. We are passionate about helping our clients navigate difficult times and providing them with excellent service.Motor Claims ConsultantThis is an exciting opportunity to join our team as a Motor Claims Consultant. As a key member of our team, you will...


  • Perth, Western Australia RAC WA Full time

    **Role Overview:**The Customer Service / Claims Specialist will play a critical role in ensuring that our members receive exceptional service during their time of need.Responsibilities include responding to inbound claims calls, determining policy coverage, setting clear expectations for members, and contributing to business improvements.As a member of our...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    The Customer Claims Resolution Specialist plays a vital role in resolving customer claims efficiently and effectively.You will be responsible for delivering exceptional customer service, managing assigned claims, and assisting assessors with claim reserving, payments, and cash settlement fact sheets.This role requires strong communication skills, experience...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    Delivering exceptional service to members and service providers is crucial in this role. As a Claims Service Specialist, you will be responsible for managing a caseload of claims in line with best practice procedures.Key responsibilities include delivering excellent customer service, managing assigned claims, assisting assessors with claim reserving,...


  • Perth, Western Australia Allianz Popular SL. Full time

    About the RoleAt Allianz, we are seeking a talented Claims Service Consultant to join our team. As a Motor Claims Portfolio Manager, you will be responsible for managing a national portfolio of motor claims and handling inbound/outbound calls.About YouYou have a high level of customer service experience, ideally within a claims environment.A background in...


  • Perth, Western Australia Aviva plc Full time

    At Aviva plc, we are committed to delivering exceptional customer experiences. We are seeking a skilled Claims Specialist to join our team in Perth, where you will be responsible for handling insurance claims and providing support to our customers.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service...


  • Perth, Western Australia Justice Full time

    About the RoleWe are seeking a highly skilled Compensation Claims Specialist to join our dynamic Safety and Health Branch at the Department of Justice. As a key member of our team, you will play a vital role in managing workers' compensation claims for business areas across the department.This is an exciting opportunity to ensure timely and accurate...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    This Claims Support Officer role involves providing administrative support to the Home Assessing team while ensuring a consistent delivery of home insurance claims services to our members.Your key responsibilities will include providing exceptional service to members and service providers on claims enquiries, managing assigned caseloads of claims, and...


  • Perth, Western Australia Royal Automobile Club of WA Inc. Full time

    Home Assessing Claims Specialist page is loadedHome Assessing Claims SpecialistApply locations West Perth time type Full time posted on Posted 2 Days Ago job requisition id JR104893Join a friendly and professional team, delivering administrative support and exceptional customer service in our Home Claims division.With over 1.3 million members, RAC is one of...


  • Perth, Western Australia Sedgwick Full time

    The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having...

  • Claims Manager

    8 hours ago


    Perth, Western Australia Suncorp Group Limited Full time

    Take the next step. Be part of something bigger at Suncorp.Multiple contracts available, minimum 6-month contracts on offerRotating rosters between 8am to 7pm - Monday to FridayFlexible Work: Enjoy working from home with a hybrid model.What you'll doDeliver Exceptional Service: Be the primary contact for property loss claims, guiding customers through policy...


  • Perth, Western Australia Justice Full time

    About the TeamWe are a dynamic team of professionals dedicated to ensuring the health and safety of our employees and the community.We are passionate about making a positive impact on the workplace and providing excellent service to our customers.Job DescriptionThis is an exciting opportunity to join our team as a Workers Compensation Officer. You will play...


  • Perth, Western Australia eFinancialCareers Ltd. Full time

    Claims Officer, PropertyQBE Insurance Perth, AustraliaPrimary DetailsTime Type: Full timeWorker Type: EmployeeLocation: PerthType: Permanent Full TimeThe OpportunityWe are looking for an experienced Claims Officer who has managed end-to-end claims. Ideally, this individual has experience within Property Claims. You will be providing delivery of superior...