High-Level Support Professional
1 day ago
This is an exciting opportunity to join the City of Melbourne team as a High-Level Support Professional.
The Office of the Lord Mayor operates in a fast-paced environment, with a high volume of tasks and multiple concurrent projects. As a key member of the team, you will provide administrative support to the Deputy Lord Mayor (DLM) and assist in ensuring the effective operation of the Office.
Key responsibilities include enhancing the effectiveness of the DLM, managing competing priorities effectively, and providing professional, efficient, and confidential support across the organisation. You will also have a leadership role in guiding and coaching the broader administrative team.
To be successful in this role, you will require extensive experience in supporting senior executive level positions, with the ability to anticipate support needs and multi-task within a fast-paced environment. A relevant formal degree qualification and experience, or less formal education and substantial experience, is essential.
You will need strong business acumen, with a sound understanding of business priorities and the ability to pro-actively contribute to deliver outcomes with high level of professionalism and judgment. High level communication skills are also required, with the ability to communicate and liaise confidently and sensitively at all levels of the business.
In addition, you will need highly developed customer service skills, demonstrated ability to be professional, diplomatic, assertive, discrete, courteous, and maintain confidentiality. A strong proactive approach applying initiative to independently manage workflow and apply sound judgment in making decisions with limited direction is also required.
Suitable candidates will also possess sound technology skills across the full suite of programs, with the ability to learn and adapt to new technology systems and actively educate and support other users. Extensive experience in developing, implementing and maintaining policies, systems and processes to drive efficiency across administrative functions whilst leading and educating others within a continuous improvement environment is also desirable.
What We Offer:
- A competitive salary package, estimated to be around $85,000 - $105,000 per annum, depending on experience.
- The opportunity to work in a dynamic and fast-paced environment with a high-volume of tasks and multiple concurrent projects.
- The chance to develop your skills and knowledge in a supportive and collaborative team environment.
- Access to training and development opportunities to help you achieve your career goals.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, we are an equal opportunities employer and welcome applications from all qualified candidates.
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